Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Have PI Adjustment/variance reports have not been adequately reviewed once a count has been completed?
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Does a review of the previous months stock file confirm that any discrepancies have been posted which have not been fully investigated or reported?
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Have all stock corrections been made within 48 hours of the PI count error?
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Has all PI count paperwork been printed, filed and signed to confirm review and correction made?
The stock inventory is inaccurate as discrepancies were identified during a sample test
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Does a sample test of handsets balance those recorded on the store stock system? **Check a minimum of 5 lines**
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Do all returned products reconcile to those recorded in the RA location on the stock system?
Are demonstration handsets and SIM's controlled as per procedure?
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Are all demonstration SIM's PIN protected (exc secured interactive handsets)?
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Do all demonstration handsets reconcile to the Loan in report and Demo and Display Equipment log and are they all sorted securely in the stock safe/stockroom/cage or in jewellery cabinets?
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Do all demonstration handsets and SIM's checked and signed for on the Daily Envelope as per policy?
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Are all staff recorded correctly on the staff signature, IMEI and Sim Details Log?
Is the stock room managed as per procedure?
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Is stock well organised?
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Is saleable stock sealed and in saleable condition? (link to stock count)
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Are all Tote boxes always taken by the currier with none retained in the store?
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If tote boxes have accumulated in your store then please select 'not compliant' and record the colour and quantity here.
Are policies being observed for returned stock! recycle & reward and repairs?
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Does the shields stock location and loan out location detail only items in store awaiting collection?
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are all repair handsets being stored, processed and monitored as per policy?
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Is returned stock being processed as per brand policy?
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Are recycle and reward/swap to 4G handsets returned as per procedure and documentation retained?
Are deliveries and transfers being managed in line with policy?
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Are delivery discrepancies being reported as per policy?
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Are all goods out notes supported with 2 signatures and a courier receipt?
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Are all goods in notes dual signed?
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Do observations on the day confirm that stock is always booked onto the stock system upon receipt?
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Do observations on the day confirm stock is always placed in a secured area upon arrival at the store?