Dentist Hours Toolkit

• Conducted on

  Date

• Prepared by

• Location
  Address

Existing Clinicians Productivity

• Does the PM get involved in the resourcing pipeline?

  Yes

  No

  N/A

• Do the team proactively fill the diary?

  Yes

  No

  N/A

• Are clinical gaps in the smart diary being managed?

  Yes

  No

  N/A

• Rate the quality of the Clinician 121s 0-10

• Is the PM having utilisation conversations with each clinician?

  Yes

  No

  N/A

• Is the PM monitoring and controlling open courses?

  Yes

  No

  N/A

• Check clinicians hours with the PSR, diary hours and 5050 report – are clinicians working their contracted hours?

  Yes

  No

  N/A

• For clinicians that are not working their contracted hours has there been a recorded conversation within the last month?

  Yes

  No

  N/A

• Does the PM replace lost clinician hours and is this being recorded?

  Yes

  No

  N/A

• Has the PM done a chair occupancy review within the last quarter?

  Yes

  No

  N/A

• Has the PM reviewed therapist and hygienist hours in line with all of the above?

  Yes

  No

  N/A

Existing Clinicians Absences

• For extended absences is the Locum fee being enforced?

  Yes

  No

  N/A

• Is the PM tracking/monitoring absence?

  Yes

  No

  N/A

• Does the PM complete Return to Work forms for all sickness related absences?

  Yes

  No

  N/A

• Is there a no sickness culture?

  Yes

  No

  N/A

• Yes

  No

  N/A

• Yes

  No

  N/A

Recruitment & Retention

• Is the PM proactively recruiting nurses and clinicians?

  Yes

  No

  N/A

• Does the PM react to a clinicians needs e.g. faulty equipment?

  Yes

  No

  N/A

• Has the PM followed up on the actions from the last CSM visit?

  Yes

  No

  N/A

• Does the PM hold monthly team meetings?

  Yes

  No

  N/A

• Is there a culture of communication between the PM and the clinicians?

  Yes

  No

  N/A

• Does the practise have a locum dentist?

  Yes

  No

  N/A

• Is the locum dentist optimised e.g. NHS work, emergencies, targets set

  Yes

  No

  N/A

• Does the PM have conversations about turning to associate?

  Yes

  No

  N/A

• Does the PM hold career development and planning conversations with all team members including clinicians?

  Yes

  No

  N/A

• Has the PM reviewed scope for any mentors/mentees?

  Yes

  No

  N/A