KPI Dashboard - Practise Vist

• Conducted on

  Date

• Prepared by

• Location
  Address

KPI Dashboard:

• • All KPIs to be RAG coded. RAG code will determine visit frequency and populate the SMART Action plan
  o Red Sites – require a visit every two weeks – with PM to complete a toolkit weekly . ADM & PM to have additional weekly 121 call
  o Amber every two months minimum
  o Green – every quarter
  • Blueprint Review every practise– every month – SMART Template
  

Practise Profitability

• P&L on target v budget

  Yes

  No

  N/A

• Staff Cost on target v budget

  Yes

  No

  N/A

• PSR at 1.8

  Yes

  No

  N/A

• Agency £ on target v budget

  Yes

  No

  N/A

• Overtime £ on target v budget

  Yes

  No

  N/A

• Sickness/Absence on target

  Yes

  No

  N/A

• Skill mix on team at 70% dual skilled

  Yes

  No

  N/A

Dentist Hours

• UDA v budget

  Yes

  No

  N/A

• Diary Hours increasing LFL

  Yes

  No

  N/A

• Diary hours match contracted hours in system

  Yes

  No

  N/A

• Utilisation at 96%

  Yes

  No

  N/A

• 0 open courses without appointment

  Yes

  No

  N/A

Private Revenue Growth

• Revenue v Budget

  Yes

  No

  N/A

• £p/h higher LFL

  Yes

  No

  N/A

• Hygiene Utilisation at 85%

  Yes

  No

  N/A

• Smile Checker Conversion at 20%

  Yes

  No

  N/A

• 0 open courses without appointment

  Yes

  No

  N/A

• Hygiene LFL hours higher LFL

  Yes

  No

  N/A

• AMD v budget

  Yes

  No

  N/A

• Options v budget

  Yes

  No

  N/A

• AOHC v budget

  Yes

  No

  N/A

• OHP at £10 per day

  Yes

  No

  N/A

Patients First

• MyComply - green on RAG report

  Yes

  No

  N/A

• Google Reviews at 5 stars

  Yes

  No

  N/A

• DNAs below 5%

  Yes

  No

  N/A

• Complaints resolved

  Yes

  No

  N/A

Growth Opportunities

• Growth Opportunities

• Summary