Title Page
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
EE WAY EXECUTION
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Podium in use?
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CRS sheets in use?
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Name badges being worn?
STORE STANDARDS
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Chalkboard out & relevant?
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POS compliant & complete?
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Store clean & well presented?
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Target board updated?
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Latest comms displayed? (Fraud Alert, Week/Weekend)
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ROTA displayed, accurate and covering 6 weeks? (inc notes on effectiveness)
5 ROCKS IN PLACE (briefs, de-briefs, sfm, reviews, observations & feedback)
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Daily Briefs being conducted (show evidence)?
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De-Briefs being conducted? (show evidence)
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Reviews being done regularly? (seen documented evidence?)
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Evidence of improving performance / absence management in place where necessary?
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Staff observations, coaching & feedback being done? (documented?)
COMMENTS & FEEDBACK
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STAFF FEEDBACK / COMMENTS
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A.O.B. (Overall comments & feedback)