Title Page
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Personnel
Cashier Procedures
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Is the cashier certified?
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Are change making procedures being followed?
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Is the cashier giving each customer their receipt?
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Are cash registers well maintained? (Correct date, ink dark and easy to read)
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Is the register area free from calculators, kitties,notepads,purses, etc.?
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Are cashiers present while managers are counting down their drawer?
Delco
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Are all delivery tickets recorded on the blue book?
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Are minimum orders and delivery fees consistent with company policy?
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Are driver payouts consistent with company policy?
Cash Procedures/Systems
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Cash on hand including change fund. (Ex. 5 $300 banks=$1500)
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Are crash kits stocked and ready?
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Cross cut shredder being used for CC information?
DSR Accuracy
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Are non-tax sales documented properly and do they reconcile to the end of day report?
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Do credit card settlements match to the amount recorded on the DSR?
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Are payouts properly documented and reconcile to the DSR?
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Are over rings properly documented and reconcile to the DSR?
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Are tips on delivery tickets for A/R charges properly initialed by the customer?
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Are credit card receipts and DSR information stored in a neat and organized manner?
Security
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Is the network ethics poster displayed in a conspicuous location in the deli for all employees to see?
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Is the safe used to store deposits, change funds, gift cards and employee checks properly?
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Have locks, security codes and safe combinations been changed since the last management change?
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Are the back door, office door and employee records properly secured?
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Are deli arrival and departure procedures being followed? Arrive together and leave together.
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Are bank deposits being made daily and concealed during transit?
Theft/Unpaid Checks
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Is there evidence of cashier theft or unpaid checks?
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Is PCI compliance video being shown to all existing and new cashiers?