Front End Score Card

• Front end score card - 3243

• Conducted on

  Date
• Scunthorpe 3243
  Address

• Actioned by

People

• Dressed for service

  Yes

  No

  N/A

• Smiling<br>

  Yes

  No

  N/A

• Acknowledgement

  Yes

  No

  N/A

• Conversations

  Yes

  No

  N/A

• Clubcard

  Yes

  No

  N/A

• Bags for help

  Yes

  No

  N/A

• Farewell comment

  Yes

  No

  N/A

• Helpful & friendly

  Yes

  No

  N/A

• Welcoming Guard

  Yes

  No

  N/A

Standards

• Clean & Tidy (desk/CCTV/checkouts)

  Yes

  No

  N/A

• Back of checkouts clear

  Yes

  No

  N/A

• Tidy kiosk

  Yes

  No

  N/A

• Put backs actioned

  Yes

  No

  N/A

• Clean pumps

  Yes

  No

  N/A

• Baskets/trolleys available

  Yes

  No

  N/A

• Recycling area clean

  Yes

  No

  N/A

• Litter free (trolleys/carpark)

  Yes

  No

  N/A