FULL OSR

• Site conducted

  Select

• Conducted on

  Date

• Prepared by

MAIN SAFE

• Count Main Safe & Check money balances in accordance with Safe Count book

  Yes

  No

  N/A

• Check that the Main Safe is regulary balanced three times daily (check past 3 months)

  Yes

  No

  N/A

• Check the Safe Count Book, the Safe Certificate & Vista Cash Desk Match approved cash holdings for the site

  Yes

  No

  N/A

• Check that the treasury area is adequately secure. i.e. Cameras operating above able to see clearly cash movements in & out

  Yes

  No

  N/A

• Has the Safe dial code been updated with in the last 365 days?

  Yes

  No

  N/A

• Is it normal procedure to change the Safe Pin Code when there is a change in personel? e.g. DM leaves. If so when?

PETTY CASH

• Does Petty Cash Balance? Does these amount agree with the signed safe book for the site?

  Yes

  No

  N/A

• Is Petty Cash is being used appropriately? Please send to AM Petty Cash Report for last 3 months for review (PDF Cash desk)

  Yes

  No

  N/A

• Are all Petty Cash receipts dually signed?

  Yes

  No

  N/A

CASH FLOATS

• Check that the number of Cash floats boxes. Do these amounts agree with the signed safe book for the site?

  Yes

  No

  N/A

• Check 3 random Cash Float boxes; that they balance and all contain a dually signed cash slip verifying the cash ammount

  Yes

  No

  N/A

• If the site has a Sups float or Play Float or OTHER do these amounts agree with the signed safe book for the site?

CHANGE MACHINE

• Is the Change Machine reconciled weekly?

  Yes

  No

  N/A

• Does the Change Machine balances (within +$10)?

  Yes

  No

  N/A

INTERNAL CASH MOVEMENTS & CHECKS

• Is the Cash Up area adequately Secure? i.e. Cameras operating above able to see clearly cash movements in & out

  Yes

  No

  N/A

• Are regular cash drops performed to keep cash secure (no more than $2000 in a till)

  Yes

  No

  N/A

• Are 4 Cashier Spot Audits regulary completed each week? (check last 3 months)

  Yes

  No

  N/A

• Are the Cashier Spot Audits & their reconcilliations dually signed by the cashier and management and are retained on file?

  Yes

  No

  N/A

• The Cashier Spot Audit reveals no excessive cash and/or voucher discrepancies?

  Yes

  No

  N/A

• Are Cashier unders and overs being monitored, recorded and followed up on regulary? (check last 3 months)

  Yes

  No

  N/A

• Confirm there are no excessive cash variances

  Yes

  No

  N/A

• Have all Daily Closing Report Cash over/under [+/ $50] been explained to accounts, filed & sent in EOW

  Yes

  No

  N/A

• Have all Daily Closing Report out of balance been explained to accounts, filed & sent in EOW

  Yes

  No

  N/A

EXTERNAL CASH MOVEMENTS

• Envelope drop book up to date and signed

  Yes

  No

  N/A

• Check last 5 cash pickups. Has the paperwork been completed correctly & matches monies in & out with Vista Cash Desk?

  Yes

  No

  N/A

VOUCHERS

• Vouchers and comps are correctly recorded and balance

  Yes

  No

  N/A

• Are Vouchers and comps kept in a safe & lockable location (accesible to Managers only)?

  Yes

  No

  N/A

• No excessive issue of complimentary tickets

  Yes

  No

  N/A

SOCIAL CLUB FUNDS

• Staff Social Club balances and is being managed appropriately

  Yes

  No

  N/A

KEY CABINET

• Is there a lockable key cabinet that is only accessible to managers?

  Yes

  No

  N/A

• Is the Key register in place & up to date? Including Master Key Holder

  Yes

  No

  N/A

ALARMS

• Is there a duress alarm on the counter?

  Yes

  No

  N/A

• Are the Alarm codes regularly changed either per user or for the site? (every 365 days)

  Yes

  No

  N/A

CCTV

• Is CCTV operating & recording correctly?

  Yes

  No

  N/A

• Are key areas adequately covered by CCTV?

  Yes

  No

  N/A

• Are all cameras working & in focus?

  Yes

  No

  N/A

• Do the cameras covering POS units record for 90 days?

  Yes

  No

  N/A

• Access to download / edit CCTV footage is appropriately restricted?

  Yes

  No

  N/A

• Has CCTV footage been downloaded and sent for review within the last 3 months?

  Yes

  No

  N/A

• When was the last CCTV footage sent?

  Date

• Was there any items to be investigated from CCTV footage? Please photo investigation piece

  Yes

  No

  N/A

• Time on CCTV matches Vista (variance >10mins = 0 points)

  Yes

  No

  N/A

CINEMA MANAGER WEEKLY REPORT CHECKS

• Box Office refunds report is reviewed weekly, signed and kept on file

  Yes

  No

  N/A

• No excessive Box Office refunds issued refunds past 30mins can be explained

  Yes

  No

  N/A

• Box Office Analysis and Exceptions Report is reviewed weekly, signed and kept on file

  Yes

  No

  N/A

• Unpaid bookings report is reviewed weekly, signed and kept on file (within bookings report by session, filter unpaid bookings only)

  Yes

  No

  N/A

• Concessions refund report is reviewed weekly, signed and kept on file

  Yes

  No

  N/A

• No excessive Concession Refunds issued

  Yes

  No

  N/A

• Refund function restricted only to management and supervisors

  Yes

  No

  N/A

• Membership Transaction is reviewed weekly, signed and kept on file

  Yes

  No

  N/A

STORAGE & BACK OF HOUSE

• Are store rooms well stocked? i.e. not overstocked / dangerously stocked

  Yes

  No

  N/A

• Is there adequate security over stock & stock areas?

  Yes

  No

  N/A

• Are all items stored below shoulder height?

  Yes

  No

  N/A

• The 'smoke detectors' and 'sprinkler heads' clear from obstruction in the stock areas?

  Yes

  No

  N/A

• Is the Loading dock; locked at night?

  Yes

  No

  N/A

• Is the Loading dock; covered by CCTV?

  Yes

  No

  N/A

• Are all gas bottles chained & secure?

  Yes

  No

  N/A

• Are all fire exits and pathways clear? i.e. no stock stored in the way

  Yes

  No

  N/A

LIFTS AND LADDERS

• Are all Ladders on site are compliant? i.e. Industrial rated & in good repair

  Yes

  No

  N/A

• Is the goods lifts or 'dumb waiters' on site compliant & in good repair?

  Yes

  No

  N/A

• Is the scissor lift on site compliant & in good repair?

  Yes

  No

  N/A

EMPLOYEES

• Are the Payroll reports are kept in a secured location with restricted access?

  Yes

  No

  N/A

• Are Payroll reports have been checked and signed off by management?

  Yes

  No

  N/A

• Are Staff files are kept in secured location with restricted access?

  Yes

  No

  N/A

• Do all staff have signed Contracts, Rules and Regulations and H&S induction? (HR on board?)

  Yes

  No

  N/A

PASSWORDS & VISTA SECURITY

• Generic logons do not exist in Vista (with the exception of Bar as some sites)

  Yes

  No

  N/A

• Confirm there are no terminated employees are active in Vista

  Yes

  No

  N/A

• Confirm that all staff do not engage in the practice of sharing access details

  Yes

  No

  N/A

GENERAL STANDARDS

• Is the Managers Office clean, tidy and in good repair?

  Yes

  No

  N/A

• Is the Supervisors Office clean, tidy and in good repair?

  Yes

  No

  N/A

• Is the Staff room clean, tidy and in good repair?

  Yes

  No

  N/A

• Are all the staff bathrooms clean, tidy and in good repair?

  Yes

  No

  N/A

• Is the Back of House clean, tidy and in good repair?

  Yes

  No

  N/A

• Is the Kitchen area clean, tidy and in good repair?

  Yes

  No

  N/A

• Is the Front of House clean, tidy and in good repair?

  Yes

  No

  N/A

• Is the Loading Dock clean, tidy and in good repair?

  Yes

  No

  N/A

• Are all Cinemas clean, tidy and in good repair?

  Yes

  No

  N/A

• Are all the customer bathrooms clean, tidy and in good repair?

  Yes

  No

  N/A

• Are there plenty of Brooms and Sweeps; floor cleaning stocks; tidy and in good repair?

  Yes

  No

  N/A

• Is the Music in the public areas working, appropriate & at a good level?

  Yes

  No

  N/A

• Do the staff look engaged & happy? i.e. is there an energy around the place

  Yes

  No

  N/A

• Do the staff look good? i.e. Uniform policy… incl. Managers

  Yes

  No

  N/A

• Are the things on the staff notice boards interesting and compelling? i.e. exciting?

  Yes

  No

  N/A

• Lost and found property recorded correctly and followed up on purged at least quarterly

  Yes

  No

  N/A

FOOD SAFETY

• When was the last council inspection (Food Safety Grade)?

  Date

• Are Temperature logs being completed and is this being done to an acceptable standard?

  Yes

  No

  N/A

• Are there Fire blanket(s) in the kitchen? (if applicable)

  Yes

  No

  N/A

• Is there an adequate amount of fire fighting equipment in the kitchen (i.e. Fire extinguishers)

  Yes

  No

  N/A

• Are the tiles, walls and floors in good repair?

  Yes

  No

  N/A

• Are the Ovens cleaned? (if applicable)

  Yes

  No

  N/A

• Are the Exhaust fans cleaned regularly?

  Yes

  No

  N/A

• Are Allergens stored appropriately and cross contamination is kept at a minimum?

  Yes

  No

  N/A

FOOD SAFETY - FOOD PREP AREAS

• Are all items made in advance or pre prepped items dated properly?

  Yes

  No

  N/A

• All items made in advance stored in covered containers? Are all within expiry dates?

  Yes

  No

  N/A

• Do we have Coloured chopping boards in use?

  Yes

  No

  N/A

• Has the Food handling training completed by all staff?

  Yes

  No

  N/A

WALK IN FREEZERS

• Does the Freezer room have external temperature displays?

  Yes

  No

  N/A

• Is there an alarm or warning bells if there is an issue?

  Yes

  No

  N/A

• Can the door can be opened by hand from inside?

  Yes

  No

  N/A

• Is the Freezer room In good repair?

  Yes

  No

  N/A

• Confirm there is no stock stored on the floor?

  Yes

  No

  N/A

• Is the Floor clean & free of spills?

  Yes

  No

  N/A

• Confirm, there is no Stock blocking airflow from the cooling system?

  Yes

  No

  N/A

• All food labelled & dated?

  Yes

  No

  N/A

BAR

• Do the display stock and fridges lock in the Bar area?

  Yes

  No

  N/A

• Is the Bar Stock room locked & secure?

  Yes

  No

  N/A

• Is the CCTV coverage of bar adequate?

  Yes

  No

  N/A

• Is the Liquor license for the Bar current, up & on display in a prominent place?

  Yes

  No

  N/A

• Is the correct & adequate signage displayed with regards to? Hot food (menu); Opening hours; Managers on duty; service 18+; transport etc

  Yes

  No

  N/A

• When does the licence expire? Please supply a photo

  Date

• Do all Duty Managers and above hold Liquor Licence Control qualification & Managers Certificate?

  Yes

  No

  N/A

WHS TRAINING

• Have all staff been inducted in Workplace Health & Safety for your site? E.g signed record on staff file

  Yes

  No

  N/A

• Have all staff completed WHS training (ELEVATE Your WHS)? E.g signed record on staff file

  Yes

  No

  N/A

• Have all staff completed Crowded places / work related violence (Barrington's)? E.g signed record on staff file

  Yes

  No

  N/A

• Have all Staff been trained in use of ladders? E.g signed record on staff file

  Yes

  No

  N/A

WHS

• Is the WHS Noticeboard on display and available to all staff?

  Yes

  No

  N/A

• Is the WHS Noticeboard in a good location & does it look loved?

  Yes

  No

  N/A

• Is there WHS safety on display throughout the site? e.g. Caution Hot or Manual Handling etc.

  Yes

  No

  N/A

• Contractors inducted, permits for each visit filed and visitor sign in book complete

  Yes

  No

  N/A

• Hazard Register has been reviewed in the last 3 months and significant hazards indicated

  Yes

  No

  N/A

WHS: NOTICE BOARD POLICIES ON DISPLAY (Please confirm)

• WHS, Consultation & Workplace Rehabilitation policies

  Yes

  No

  N/A

• Drug & Alcohol, Whistleblowing, Emergency policies

  Yes

  No

  N/A

• Safety information: First Aid trained staff, Fire Wardens, Safety Champions & emergency contacts

  Yes

  No

  N/A

• Location of nearest AED displayed?

• Latest Workplace Health & Safety committee minutes (at least quarterly)

  Yes

  No

  N/A

• Injury reporting flow charts

  Yes

  No

  N/A

• 'Injured @ work' & return to work flowcharts

  Yes

  No

  N/A

• Safety memo's & messaging from Risk Team

  Yes

  No

  N/A

• H&S notice board clearly displays first aid officers

  Yes

  No

  N/A

• WHS: Annual Review Plan

  Yes

  No

  N/A

• Hazard identification sheets available

  Yes

  No

  N/A

• H&S noticeboard's have minutes from the last meeting available (within 1 month)

  Yes

  No

  N/A

• Emergency contact list is up to date

  Date

FIRST AID KITS

• First Aid Kit available, correctly stocked confirm when replinished & by whom (at least annually, check expiry's)

  Yes

  No

  N/A

• Is there a sufficient number of First Aid Kits for your site?

  Yes

  No

  N/A

FIRE CHECKS AND FIRE EXITS

• Are fire checks being completed correctly and twice daily

  Yes

  No

  N/A

• Check staff know evacuation responsibilities –ask 3 staff members

  Yes

  No

  N/A

• All fire equipment is in good working order extinguishers and hoses

  Yes

  No

  N/A

• Confirm all Fire equipment is tested annually

  Yes

  No

  N/A

• Confirm all Fire exits are free from obstruction and debris

  Yes

  No

  N/A

• Are the Fire exits corridors are well lit?

  Yes

  No

  N/A

PROJECTION PROTECTION

• Projection Sufficient H&S signage and safety equipment readily avaliable

  Yes

  No

  N/A

• Projection Personal Protection Equipment is present and in good working order

  Yes

  No

  N/A

• Timeout

  Yes

  No

  N/A

undefined

• Yes

  No

  N/A

TIMEOUT OR PLAY AREA (If applicable)

• Timeout count book is being filled out at the weekly cash up

  Yes

  No

  N/A

• Are the kiosks cashed up, balanced and reconciled weekly?

  Yes

  No

  N/A