Full store day

• Site conducted

  Select

• Conducted on

  Date

• Prepared by

• Location
  Address

DT or Curbside

• Drive through - Did employee say "Hi, would you be using you mobile app today". Was your name used at the speaker? Was all food hot and gold standard along with condiments? If you were pulled, were you told where to pull, why you were being pulled and how long the wait would be?

  Select Yes No N/A

  • Yes
  • No
  • N/A

• Curbside pickup- was employee nice and friendly? Did emplyee have the tray or apron? Did employee greet by name? Was slip on the bag? Was all the food gold standard? Were you asked "Can I get you anything else?"

  Select Yes No N/A

  • Yes
  • No
  • N/A

Store Day

• Discuss top 3 opportunities from last visit?

• Review daily QSRsoft with GM- Sales, Labor, OEPE, FOB, OT, Rankings, Pace, 2nd side, pull forward, etc

• Pull the All Hour report

• VOICE- where are you- below 70%- complete 2 today

• Discuss complaints

• Safe correct- leave in notes how much the safe is

  Select Yes No N/A

  • Yes
  • No
  • N/A

• Cash, refund, overrings, drawer opening, treds, etc

• Is the eproduction working

  Select Yes No N/A

  • Yes
  • No
  • N/A

• McHire

  Yes

  No

  N/A

• How many was scheduled for an interview?

• What is the hiring need?

• How many have you lost and why?

• Training plan for managers?

• What manager will be next for LT class? There should always be someone preparing to go.

• What was discussed during last managaer meeting?

• All managers have an EID

  Yes

  No

  N/A

• Talk to at least four employees (2 old and 2 new)

  Yes

  No

  N/A

• Review PDW (optional til 4/1/25)

Shift management

• Everyone work the floor during peak 11-2

  Yes

  No

  N/A

• If no, Why?

  Yes

  No

  N/A

• Was the a DSPT completed for 11-2- attach photo

  Select Yes No N/A

  • Yes
  • No
  • N/A

• 60 day FS above 90%- attach photo

  Select Yes No N/A

  • Yes
  • No
  • N/A

• DO or Sup complete a complete FS audit and email to upper leadership

  Yes

  No

  N/A

• Was a pre-shift completed 100%

  Select Pass Fail N/A

  • Pass
  • Fail
  • N/A

• Why was it not?

During the shift

• Did manager react to dangerzones?

  Yes

  No

  N/A

• Did manager motivate staff?

  Yes

  No

  N/A

• Did manager communicate targets?

  Yes

  No

  N/A

• Did manager conduct travel paths?

  Yes

  No

  N/A

Post shift

• Discuss how the shift went and list 3 things the manager will work on and update action plan on Pace portal

Equipment

• RGR cleaning walk through

• Update equipment tickets

  Yes

  No

  N/A

• Are the grills free of any carbon build up - attach pictures of platen

  Yes

  No

  N/A

• 5 cleaning tasks to work on

• List of equipment that need to be ordered

• Adress all M&R issues that need to be addressed

  Yes

  No

  N/A

Action plan

• Update action plan on Pace portal

  Yes

  No

  N/A