Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Previous audit info
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Are there action points from previous audits
Customer service
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Have all current groups had pre arrival phone calls
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Nominal information available for all groups on centre
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Agreed objectives available to contact staff
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Groups liaised with daily and info followed up on
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Standard of accommodation and surrounding areas to an acceptable level
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Are staff and seniors kept up to speed on guest feedback
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Are staff and seniors presentable
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Notice boards up to date and presented well
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Sickbay tidy
Health & safety
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Date of last activity WPSS
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Findings from last WPSS
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Date of GC WPSS
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Findings from WPSS
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Last near miss or serious incident
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What has been the follow up of this incident
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Question staff on procedures (ie GAP SAP)
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FAAW assessment up to date
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Log book signed, up to date and quality of entries acceptable
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Regular fire drills being carried out fire log up to date
Management
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Department objectives upto date and displayed
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Office tidy
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STAR file check ( 3 against sessions observed) reviews, sign offs up to date and correct
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Findings from STAR file audit
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Standard of observations seen in STAR files ( are seniors completing them properly
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Standard of reviews
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Have all qualifications been uploaded to snowdrop
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Swimming pool paperwork up to date
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Pool checks complete including daily, weekly & monthly checks
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Senior meetings held recorded and links to objectives and current themes
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Planning for up coming groups
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An understanding of where we need to train ( against qual establishment)
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3 month session cut off being complied with
Staff observation
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Activity 1 observation
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Activity 2 observation
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Activity 3 observation
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Group leader 1 observation
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Group leader 2 observation
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Guest feedback from sessions observed
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Session delivery checked against operating procedures
Stores/ equipment
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Kit on session correct ( check FA kit, hypo barrels etc)
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Base presentation and security
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Static first aid kits stacked
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Quad log check up to date
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Stores paperwork upto date ( base and kit checks)
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Clear procedure for retiring kit & putting equipment back onto session
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Secure stores for certain equipment ( fuel, rifles pellets, arrows etc)
Action points from this audit
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General comments
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Action points from this audit
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Action points