HBB Line Check

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

HBB

• Did the member of staff ask the customer about who their Internet provider is?

  Yes

  No

  N/A

• Did the advisor complete a Line Check?

  Yes

  No

  N/A

• Where the benefits of HBB discussed?

  Yes

  No

  N/A

• What closing technique was used?

  Direct

  Indirect

  Discount

  Manager

• Did they objection handle well?

  Yes

  No

  N/A

• Did you hear the 3 "no"

  Yes

  No

  N/A