IST Audit

• Conducted on

  Date

• Prepared by

• Location
  Address

Core Values

• Results Driven - Where do you see yourself going from here?

• Organisational Skills - How go you plan your day/week?

• Initiative - When you come across difficulties how do you tend to resolve them?

• Relationship Building - How do you get people to work for you?

• Communication - How do you go about getting new staff involved with your team?

• Cultural Fit - What do you have the most fun doing?

Induction Process

• Do they know where to locate the starter packs and manuals?

  Yes

  No

  N/A

• Do they know how to write a training program?

  Yes

  No

  N/A

• Does every memeber of staff who were hired in the last month have a Winning Workbook?

  Yes

  No

  N/A

• Can they explain the training plan?

  Yes

  No

  N/A

• Did everyone who started in the last month start on a Monday or Tuesday?

  Yes

  No

  N/A

• Did they have a structured induction?

  Yes

  No

  N/A

• Were they all signed off at the end of their induction week by the IST?

  Yes

  No

  N/A

• Does the IST know how to enrol a new member of staff on to Polaris?

  Yes

  No

  N/A

Does the IST know what we look for in a new member of staff

• Happy

• Lovely

• Funny

• Intelligent

• Energetic

• Keen

• Bubbly

• Confident

• Inspiring

CPL

• Has the IST completed all CPL courses?

  Yes

  No

  N/A

• Can the IST demonstrate how to log on and find results and stats?

  Yes

  No

  N/A

• Does the IST know how to add a new member of staff?

  Yes

  No

  N/A

• Are all staff upto date with all CPL courses?

  Yes

  No

  N/A

• How complicit is the units CPL?

• Have all staff completed their Allergen CPL?

  Yes

  No

  N/A

• What percentage of staff have completed their Allergen CPL?

Training files

• Have all new staff been signed off using their Winning Workbook and training program?

  Yes

  No

  N/A

• Have all staff completed a Winning test?

  Yes

  No

  N/A

• Have all staff completed a Financial responsibilities test?

  Yes

  No

  N/A

• Have all staff completed a Drinks test?

  Yes

  No

  N/A

• Have all staff completed a Food test?

  Yes

  No

  N/A

• Have all staff completed a Service Criteria test?

  Yes

  No

  N/A

New Staff - Quiz

• How long should Drinks take to hit the table?

  Pass

  Fail

  N/A

• How long should Food take to hit the table?

  Pass

  Fail

  N/A

• At what point should you be upselling drinks?

  Pass

  Fail

  N/A

• What is the order of service?

  Pass

  Fail

  N/A

• Who are the Directors and Ops team?

  Pass

  Fail

  N/A

• What score did the IST achieve on their Advanced Winning test?