Title Page
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
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OUTSIDE BEFORE WE OPEN
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Check parking lot; look for overall view from customer's perspective
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Look for garbage
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Landscape Immaculate (new season items, mulch, flower beds)
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Clean ashtrays
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Benches clean (time for re-finishing or replacing?)
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Railing (clean, need repainting?)
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Neon (breakage)
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CSCO parking lot signs, not scratches, not faded, in tact
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CSCO sign extenders up to date and correct
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Paint job on building
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Back dock, trash area, empty boxes, linen, lid on dumpster closed
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Sidewalk/Spry crete clean (no grease stains)
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Front/CSCO/Side doors (need varnished, sanded?)
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CSCO menus stamped and at front door
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Check for security issues (unknown cars, check doors)
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KITCHEN I
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Greet KM, check to make sure everything running smoothly, check prep list for the shift
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Discuss food and prep issues
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Check critical prep items
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OFFICE
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Check emails, faxes, messages, Grapevine
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Read managers log, take care of any issues (broken or missing items), staffing for the shift, Listen to VM
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Invoices/DSR/Special events
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Count petty cash, date & initial (email Gary Daily Sales)
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Count & pull bar & CSCO drawers (panic button)
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Check schedule, print roster & floor plan, check-in times
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Check advanced call ahead seating log
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HOST AREA
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Windows clean & streak free, couch cushions clean
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50 pagers charged with current stickers
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Extra silverware stocked in bin
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Board filled out/CA book/Table tracker/Clocks/Assign sections
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"Like new" menus/inserts, pens, crayons, kids menus, etc.
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RESTROOMS
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Ecolab soap pumps full
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Paper towels stocked, counter & mirror clean
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Empty garbage cans with clean liners
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Working faucets (water-hot-110 degrees)
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No bathroom odor
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Tile/grout in good repair
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Stalls (clean & in good repair)
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- Doors (locks work) - Toilet paper stocked (none on top of dispenser) - Liners in sanitary box - Diaper deck (clean, working buckle, liners stocked) - Toilets (working, hinger in tact, seats tightened & down) -Urinals (screen present with freshener) - Music on and at reason able volume
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DINING ROOM
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Check every table for consistency
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- Spot check tables, S&P shakers, sugar caddies and clean table tents - No wobbly tables - Silverware (clean, tight rolls, no tails) - Cushions (clean ,no rips or tears, no zippers showing) - Ledges, blinds, window sills (clean & dust free) - Decor (clean & dust free, not broken) - Put chairs down (any broken chairs?), re-wipe tables - Lamps (clean & dust free, all light bulbs working) - Ceiling vent/tiles (clean, good condition) - Floors (wood or laminate all in excellent condition) - Lower wall boards (clean, good condition) - All exits lights working, fire exits not blocked
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CSCO ROOM
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Stocked with supplies: check presenters w/inserts, bag tags
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Menu's stamped with store info
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Drawer in place (panic button)
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Clean & dust free
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Clutter free, organized (not the catch all room or used for extra storage, no MICO belongings)
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Windows clean & streak free
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Ensure monitor & video camera work
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"Video camera in use" sticker on CSCO window
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WAIT STATIONS
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Cleen with no leftover dishes, condiments, server trays
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Check cleanliness, repair & par level booster seats, highchairs, and slings
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Check cleanliness & repair of table extensions
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BAR
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Dust free TVs, bar display
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Check for bar stools in need of repair
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Coolers stocked
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No missing bottles in wells, back bar & display
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Clean/organized & clutter (free from customer's view)
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Bar line check (completed before open)
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Completely set up before we open
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KITCHEN II
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Communication board filled out completely (FOH/BOH)
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Protein counts done in CIM
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Line check with line check sheets, before we open
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Ecosure Validation checklist
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SECURITY
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Back door locked & alarmed at all times
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All managers, keys, CSCO must wear pendants
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Managers do all trash runs
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MISC.
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Just before open: set music levels, lights, check AC/heat, turn TVs on (sports), turn phone on night mode
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Huddle-up with MICOs
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Greet MICOs, check MICOs work apparel & in-times as they arrive/insure punctuality, Server check-ins
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Unlock front doors 15 minutes prior to posted open time
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Greet first customers, help host seat first customers
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Awesome, informative huddle-ups (informational, inspirational, motivational)
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Check neons/outdoor light bulbs/parking lot lights at dusk, back dock gate locked
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Manager's Signature:___________________
