GM/AGM BOH sign off

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

• MANAGER IN TRAINING

  Media

WTR

• Can explain what is WTR

  Yes

  No

  In doubt

• Can explain 7day statement of trade - difference to WTR

  Yes

  No

  In doubt

• Demonstrates correct procedure for exporting figures from Zonal

  Yes

  No

  In doubt

• Can name all reports that must be exported daily and are relevant to banking

  Yes

  No

  In doubt

• Enters Gratuities/ Service Charge onto WTR correctly

  Yes

  No

  In doubt

• Can demonstrate Grats and Service Charge allocations and entitlements to staff in their region

  Yes

  No

  In doubt

• Can explain company policy for sales ledgers

  Yes

  No

  In doubt

• Can explain company policy for deposits including value and for how many people

  Yes

  No

  In doubt

CREDIT CARDS

• Can explain the reasons for trading difference

  Yes

  No

  In doubt

• Enters credit card figures from Datacash correctly

  Yes

  No

  In doubt

MISC EXPENSES

• Enters Misc Expenses on Zonal correctly

  Yes

  No

  In doubt

• Can explain the importance of correct categories used for misc expenses

  Yes

  No

  In doubt

• Can explain tax use in Misc Expenses

  Yes

  No

  In doubt

BANKING

• Can explain how to calculate correct banking figure

  Yes

  No

  In doubt

• Can explain importance of correct banking - connection with safe count

  Yes

  No

  In doubt

• Completes banking book correctly

  Yes

  No

  In doubt

HQ REPORTING

• Scans and emails reports to accounts

  Yes

  No

  In doubt

• Has a Full understanding of the Management League Table. Knows the deadlines and importance of the categories.

  YES

  NO

  IN DOUBT

SAFE COUNT

• Demonstrates the correct procedure for safe counts

  Yes

  No

  In doubt

• Can explain the correct procedure for dealing with discrepancies in safe

  Yes

  No

  In doubt

• Can explain company policy regarding wage advances

  Yes

  No

  In doubt

DAILY WRAPS

• Wraps cash outs in the correct manner and explain where they go and when

  Yes

  No

  In doubt

BAR FLOATS

• Can demonstrate bar float procedure including dealing with discrepancies

  Yes

  No

  In doubt

T&A FINGER SCANNER

• Can explain the procedure for staff and managers signing in and out

  Yes

  No

  In doubt

• Updates any hours on Fourth and adjusts any differences

  Yes

  No

  In doubt

DEPARTMENT ROTAS

• Can explain the time scale for rotas to be done for EB

  Yes

  No

  In doubt

• Can explain the time scale for rotas to be displayed on the notice board

  Yes

  No

  In doubt

• Can demonstrate how to write a rota for their department

  Yes

  No

  In doubt

• Can demonstrate how to compare the wage forecast percentage against the EB

  Yes

  No

  In doubt

• Can demonstrate how to sort staff by department/ job role

  Yes

  No

  In doubt

• Can explain minimum pay rates, training rate and how to adjust

  Yes

  No

  In doubt

• Can understand what is being approved by Op’s on fourth for wage controls

  YES

  NO

  IN DOUBT

• Can explain variances between Approved and Actual

  YES

  NO

  IN DOUBT

• Can Locate training sheet to send to Op’s for new starters. For costs to be approved

  YES

  NO

  IN DOUBT

• Can explain the importance of WOR

  Yes

  No

  In doubt

• Can check wages overspends

  Yes

  No

  In doubt

• Can explain best practice for reducing wages spends

  Yes

  No

  In doubt

RECRUITMENT

• What is our recruitment policy?

  Yes

  No

  In doubt

• Can locate the application form on Recruitment Site

  Yes

  No

  In doubt

• Knows where to locate the NWTC Interview sheet for all recruits

  YES

  NO

  IN DOUBT

• Can explain the interview process including the need for 2nd GM interview

  Yes

  No

  In doubt

NEW STARTERS

• Can Locate the New starter Sheets and staff details sheet

  Yes

  No

  In doubt

• Can demonstrate how to set up new starter on Fourth

  Yes

  No

  In doubt

• Can explain the documents needed by payroll for new starter

  Yes

  No

  In doubt

• Can Explain GPRD. What documents and where are kept securely

  YES

  NO

  IN DOUBT

• Can explain how to add an employee to multiple employment

  Yes

  No

  In doubt

CPL

• Has completed all allocated courses

  Yes

  No

  In doubt

• Can explain how staff is added to CPL

  Yes

  No

  In doubt

• Knows which courses must be completed before staff get paid

  Yes

  No

  In doubt

• Understands who can see Descendant starts for completed courses for staff

  Yes

  No

  In doubt

• Knows how to make Staff and Personal Authorisations to meet company induction standards

  YES

  NO

  IN DOUBT

PAYROLL

• Explains what is our Gratuity/ Service Charge policy

  Yes

  No

  In doubt

• Checks and inputs grats/ service charge on Fourth correctly

  Yes

  No

  In doubt

• Explains how to submit hours to payroll

  Yes

  No

  In doubt

• Can explain the time frame for payroll

  Yes

  No

  In doubt

• Can locate salary costs on Fourth vs EB

  YES

  NO

  IN DOUBT

TRAIL

• Can explain Trail importance to the business

  Yes

  No

  In doubt

• Explains who is responsible for unit security

  Yes

  No

  In doubt

• Can explain and demonstrate how to search for specific date checks

  YES

  NO

  IN DOUBT

• Can explain and demonstrate the contractor and visitor log

  Yes

  No

  In doubt

• Can raise a PO for repairs and add to Trail for Maintenance Log

  YES

  NO

  IN DOUBT

EMAIL

• Can explain the importance of checking regularly for messages on unit email

  Yes

  No

  In doubt

• Can demonstrate how to highlight a message as unread

  Yes

  No

  In doubt

DAILY SHIFT PLANNER

• Can explain the importance of the Daily Shift Planner

  Yes

  No

  In doubt

• Can complete the Daily Shift Planner for that day

  Yes

  No

  In doubt

• Can complete an exciting pre-shift to get team ready for that day

  YES

  NO

  IN DOUBT

• Importance of DOR report sent to relevant senior HQ

  YES

  NO

  IN DOUBT

SHIELD

• Can explain what Shield is

  Yes

  No

  In doubt

• Can demonstrate how to log in to Shield

  Yes

  No

  In doubt

• Can locate Risk Assessment Folder

  Yes

  No

  In doubt

• Can explain the need for reading and signing all RAs

  Yes

  No

  In doubt

• Can locate Health and Safety files

  Yes

  No

  In doubt

• What is FSMS? Can locate and explain its importance

  Yes

  No

  In doubt

• Can demonstrate how to upload new certificate on Registry

  Yes

  No

  In doubt

• Can locate and fill out the accident form fully

  Yes

  No

  In doubt

• Can explain which information can aid the investigation

  Yes

  No

  In doubt

• Can explain what accidents are reportable under RIDDOR and who does it

  Yes

  No

  In doubt

• What is COSHH? Can locate the folder and explain its contents

  YES

  NO

  IN DOUBT

FOOD POISONING

• Can explain how to deal with complaints regarding food poisoning allegations

  Yes

  No

  In doubt

• Can locate and complete the Food Poisoning Complaint Form

  Yes

  No

  In doubt

LICENSING

• Can locate the licensing file

  Yes

  No

  In doubt

• Can locate Premises License FOH

  Yes

  No

  In doubt

• Knows age verification policy and what does it mean

  YES

  NO

  IN DOUBT

CCTV

• Can access CCTV system

  Yes

  No

  In doubt

• Can demonstrate how to find a specific time and date on the CCTV

  Yes

  No

  In doubt

PANIC BUTTONS

• Knows the location of all alarm panic buttons within the unit

  Yes

  No

  In doubt

MUSIC SYSTEM

• Can locate and operate the music system

  Yes

  No

  In doubt

• Can demonstrate the procedure for switching to back-up music

  Yes

  No

  In doubt

• Can demonstrate the safe procedure for closing and opening the music system

  Yes

  No

  In doubt

• Can locate the telephone "hold" music system and demonstrate how to operate

  Yes

  No

  In doubt

TILLS

• Can demonstrate the correct procedure for re-setting PDQs

  Yes

  No

  In doubt

• Can explain who to call when PDQ is faulty

  Yes

  No

  In doubt

• Can demonstrate the correct procedure for re-booting a till

  Yes

  No

  In doubt

• Knows the contact number for Zonal Helpline and explains how to report issues

  Yes

  No

  In doubt

• Can Stock mode all items needed for 85/86’s

  YES

  NO

  IN DOUBT

FIRE ALARM

• Can verbally explain the evacuation procedure including meeting point

  Yes

  No

  In doubt

• Knows how many times a year we conduct full evacuation

  YES

  NO

  IN DOUBT

• Can locate the fire panel in the unit

  Yes

  No

  In doubt

• Can demonstrate the procedure for silencing the fire alarm

  Yes

  No

  In doubt

• Knows the correct code for re-setting the fire alarm

  Yes

  No

  In doubt

INTRUDER ALARM

• Can demonstrate correct procedure for setting and un-setting the intruder alarm

  Yes

  No

  In doubt

• Can troubleshoot problems with setting the alarm

  Yes

  No

  In doubt

• Can explain their responsibilities if keys are lost and who should be informed

  Yes

  No

  In doubt

• Knows the company to contact for any alarm faults

  YES

  NO

  IN DOUBT

DISCOUNT REPORT

• Can locate Discount Report on PC

  Yes

  No

  In doubt

• Can explain different tabs on discount Report

  Yes

  No

  In doubt

• Can explain the difference between a Sub and Promo

  Yes

  No

  In doubt

• Can explain staff and HQ discount entitlement

  Yes

  No

  In doubt

• Can recognise areas of concern within Discount Report

  Yes

  No

  In doubt

• Can explain our gift card procedure - to buy/ to redeem

  Yes

  No

  In doubt

• Can explain staff shift meal entitlements

  YES

  NO

  IN DOUBT

STOCKS - ORDERING

• Can explain what par level is and when it may need to be adjusted

  Yes

  No

  In doubt

• Can demonstrate how to place an order using Zonal

  Yes

  No

  In doubt

• Can demonstrate how to check for missing orders

  Yes

  No

  In doubt

• Had a full understanding of importance of PO’s and relevant costs, then attached to the EB

  YES

  NO

  IN DOUBT

• Can name correct suppliers for the following: disposables, glassware, stationary, floor/ kitchen/ bar equipment, till rolls, first aid, light bulbs, print portal for site

  YES

  NO

  IN DOUBT

STOCKS - DELIVERIES

• Can explain the need for checking deliveries thoroughly

  Yes

  No

  In doubt

• Can demonstrate how to enter an invoice onto Zonal

  Yes

  No

  In doubt

• Can explain the procedure for price discrepancies (food, drink and consumable)

  Yes

  No

  In doubt

• Can demonstrate how to add a credit note onto the system

  Yes

  No

  In doubt

• Can produce Purchase Orders report and explain the importance of invoices in order

  Yes

  No

  In doubt

STOCKS - RESULTS

• Can demonstrate how to produce a stock result

  Yes

  No

  In doubt

• Can demonstrate how to assess the variances

  Yes

  No

  In doubt

• Can demonstrate how to complete WTR sheet with stock results

  Yes

  No

  In doubt

• Can explain the company allowance for variance against

  YES

  NO

  IN DOUBT

• Add signature

  Sign