Information
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Document No.
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CWY-PMT
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Conducted on
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Prepared by
Software Install
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HP/Dell DVD software installed?
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Adobe Acrobat Professional installed if PC has a license?
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Adobe Reader, Java, and Flash Player installed?
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Updates for Adobe Reader, Flash Player, and Java disabled?
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Bomgar installed, configured for Windows 7, and setup with computer information in the rep console?
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Microsoft Office installed (make sure to choose full or complete install)?
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Microsoft Office is activated and verified to make sure activation took?
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Offline files / sync disabled?
Windows updates
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Windows Essentials / windows live / bing bar and bing desktop updates hidden and not installed?
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All other available Microsoft updates installed?
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Automatic updates disabled and uncheck box to allow all users to install updates.
Once joined to domain
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Audit current computer and compare software installs to ensure all software is reinstalled
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Sophos anti-virus installed?
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Disable all forms of sleep/hibernate<br>
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Desktop icons for word, excel, outlook, helpdesk, copied to all users desktop?
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Springbrook shortcut created under public desktop if user needs it?
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.NET framework 4.0 full installed needed if springbrook is installed?
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User setup to print to network printers in their dept (local printers if they have one)?
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Setup mapped network drives.
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Email setup?
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If thin client or SSD drive, uncheck offline exchange mode during manual setup (right below where you enter server)
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Setup signature and turn on in the users email.
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Scan system into helpdesk - verify it scanned successfully
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If new system, enter monitors, etc into helpdesk.
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User is setup as a Standard User?
