Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Personnel
Our People
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Uniform clean, ironed and shirts tucked in
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Name badges worn
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Clean Polished shoes, jewellery as per guidelines
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Staff visible on department giving great service. Staff observed delivering great service
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Staff Wearing Green polo top
Standards
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Department displaying the merchandise to sell principles
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Country of origin labels on every loose product
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Wibi freshness checks completed, no poor quality produce found
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Produce department spotlessly clean (spot check 4 mods). Including base and tops of cabinets
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Bag holders full
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Every product has a sel, sisels are in place and stripping clean
Warehouse Standards
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Chiller is date coded with critical cage in place
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Stock is grouped with signage
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No waste left unattended
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Chillers and ambient area swept and staff info up to date and chiller entrance clean
Trade
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Promotion ends to plan displaying correct pos
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Pocket planner signed off for department
Safe and legal
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Safe and legal book completed to wgll with next steps and no gaps
KPIs
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Waste delivered to budget
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Out of code is delivered to 8%
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Horticulture ooc delivered to 8%
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Better waste routines delivered to 85%
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Shrink delivered to budget
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Stock record errors delivered to 15% or below
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Mismatch folder is signed off for week and is to green standard
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Absence is below 3%
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Team 5 green
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Delivered allowed overtime without any overspend
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Staff searches completed
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Dotcom is 98%, reports have been reviewed
Quality
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Wibi checks completed and No poor quality product on sale
Range
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Local choice is below 5%
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Able to describe the choices made for customers
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Department is full
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Able to describe the days gaps and reasons from gapscan
Result
Result Page
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Signature below
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Add signature