Title Page
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Document No.
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Site
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Conducted on
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Prepared by
Standards
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Correct uniform worn by all team members
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Notice boards, marketing materials and posters in date and on branded templates?
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Building walk completed?
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Office is data protection compliant?
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Updated rooming list in emergency box?
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Solo protect used by all team members?
Service
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All visitors asked to sign in and out?
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Parcels stored in trolleys, locked away and out of view?
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Up to date reception opening times being displayed?
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Digital screens displaying national and local messaging?
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Student Life board up to date?
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City maps on reception desk and ready to use?
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Site mobile being used and correct signage displaying contact number displayed when appropriate?
Cleanliness
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Tea and Coffee stations replenished, clean and tidy?
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Common room clean, tidy and all games and equipment ready to use?
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All inside and outside areas of the property are litter free and clean including windows?
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The outside areas are maintained, grass cut, weeding done and outside furniture intact and ready to use?
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Laundry is clean, signage in place, machines working and filters clear?
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Bin stores are clean, bins have been rotated and cigarette bins have been emptied?
Sales
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A Boards are up to date and in view for footfall
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Show flat audit has been completed?
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Sales board has been checked and updated with any price changes?
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Viewings have been checked for the day and week and waterproof calls have been scheduled?
