Title Page
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Conducted on
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Prepared by
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Location
LBO Exterior
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1. Cigarette butts or other litter in front of shop?
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2. Door and windows clean?
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3. All signage in place e.g. trading times, Think 21, Contactless payment etc...?
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4. Marketing correct?
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5. Graffiti present?
LBO Customer Area
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1. Regulatory signage close to entrance?
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2. Slips and pens fully stocked?
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3. Paper magnets clean?
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4. Is sound at a reasonable level?
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5. Are all gantry screens on and in working order?
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6. Gaming machines and SSBTs in working order and clean?
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7. Shop floor furniture in good condition?
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8. Responsible gambling dispensers fully stocked and in good condition?
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9. Citizen card dispenser fully stocked, near counter and in good condition?
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10. Customer toilets clean and fully stocked e.g. soap, toilet roll and hand towels?
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11. Fire exit unlocked and clear?
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12. Bins clean with bags changed daily?
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13. Internal marketing correct and displayed in the right locations e.g. eye level?
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14. Coupons display correct with matches that have started removed?
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15. Shop floor litter free?
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16. Is on colleague on shop floor if applicable?
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16.a. If on the floor what is the colleague promoting?
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17. Machine dividers in good condition?
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18. Numbers zone fully stocked and up to date?
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19. Chalkboard displayed with relevent offer/promotion?
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20. Any hand written signs on display? If so remove.
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21. Bandit screens clean and free from posters?
LBO Colleague Area
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1. Is counter area clean and clear of clutter?
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2. Are the fridge and other appliances clean?
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3. Is the cash in tills at the correct levels and does it reconcile with EPOS?
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4. Safe and insert locked with correct procedures followed?
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5. Colleagues wearing staff safe wristband?
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6. Staff safe working?
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7. Fire alarm and emergency lighting regularly checked? Ask colleague to demonstrate.
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7. Comments
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8. Any overloaded sockets?
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9. Is the aliens section up to date?
