STARBUCKS

• Site conducted

  Select

• Conducted on

  Date

• Prepared by

• Location
  Address

SECTION 1: BEHAVIOURS

• CRITICAL: Partners do not work while ill, Bandages are used properly

• Partner is working with severe cough or runny nose

  Yes

  No

  N/A

• Partner is working with diarrhea

  Yes

  No

  N/A

• Partner is working with symptoms of vomiting

  Yes

  No

  N/A

• Partner is working with fever

  Yes

  No

  N/A

• Partner is working with jaundice (yellowing of skin or eyes)

  Yes

  No

  N/A

• Partner is working with an exposed infected lesion on hand, wrist or arm

  Yes

  No

  N/A

• Exposed bandage on hand is not covered by a single-use glove

  Yes

  No

  N/A

• CRITICAL: Food is not touched with bare hands, single-use gloves are used properly

• Ready-to-eat unpackaged food touched with bare hand

  Yes

  No

  N/A

• Single use gloves were washed and reused

  Yes

  No

  N/A

• CRITICAL: Hands are washed at appropriate times

• Did not wash hands after using restroom

  Yes

  No

  N/A

• Did not wash hands before putting on gloves to handle food

  Yes

  No

  N/A

• Did not wash hands before starting shift or after returning from break

  Yes

  No

  N/A

• Did not wash hands after cleaning tasks

  Yes

  No

  N/A

• Did not wash hands after coughing, sneezing or blowing nose

  Yes

  No

  N/A

• Did not wash hands after bussing tables or handling dirty dishes/equipment:

  Yes

  No

  N/A

• Did not wash hands after eating, drinking, smoking, chewing tobacco or gum (touching mouth)

  Yes

  No

  N/A

• Did not wash hands after touching face, hair, or skin

  Yes

  No

  N/A

• Did not wash hands after handling waste

  Yes

  No

  N/A

• CRITICAL: Proper handwashing procedures are followed

• Did not use soap

  Yes

  No

  N/A

• Did not scrub for a min of 20 seconds

  Yes

  No

  N/A

• Did not dry hands

  Yes

  No

  N/A

• Dried hands on apron

  Yes

  No

  N/A

• Did not use the designated hand sink

  Yes

  No

  N/A

• MAJOR: Hand sinks are accessible, stocked and used properly

• Access to restroom hand sink is blocked

  Yes

  No

  N/A

• Access to Back of House hand sink is blocked

  Yes

  No

  N/A

• Access to Drive Thru hand sink is blocked

  Yes

  No

  N/A

• Access to Front of House hand sink is blocked

  Yes

  No

  N/A

• Items are stored on/in hand sink

  Yes

  No

  N/A

• Other tasks are taking place at hand sink (i.e. dumping, dish washing)

  Yes

  No

  N/A

• Soap dispenser is empty or not present

  Yes

  No

  N/A

• Soap dispenser does not work

  Yes

  No

  N/A

• MAJOR: Fingernails, hair and jewellery to standard

• Hair beyond shoulder length is not restrained

  Yes

  No

  N/A

• Fingernails are not trimmed or not clean

  Yes

  No

  N/A

• Fingernails are artificial, have polish or coating of any kind

  Yes

  No

  N/A

• Food handler is wearing jewelry on the wrist

  Yes

  No

  N/A

• Food handler is wearing more than one plain ring

  Yes

  No

  N/A

• MAJOR: Partners can demonstrate Food Safety knowledge

• Person-in-charge does not answer the following question accurately: "What are some of the illness symptoms that would exclude a person from coming to work?

  Yes

  No

  N/A

• Person-in-charge does not answer the following question accurately: "What two actions should be taken if a partner informs you they have been diagnosed with a notifiable disease and still has symptoms?

  Yes

  No

  N/A

• Person-in-charge does not answer the following question accurately: "Where are the documented procedures indicating what to do if a vomit/diarrhoea (biohazard) event occurs in the store?

  Yes

  No

  N/A

• MAJOR: Partners food and beverages are stored properly

• Partner food/beverage is not stored in designated, covered container in refrigerator

  Yes

  No

  N/A

• Partner food/beverage is stored on shelving next to or above dry goods, clean smallwares or single use items

  Yes

  No

  N/A

• Partner food container is not labeled

  Yes

  No

  N/A

• MAJOR: Partners follow eating, drinking and smoking standards

• Partner is eating in front of house food storage area or food prep area

  Yes

  No

  N/A

• Partner is drinking in front of house food storage area or food prep area

  Yes

  No

  N/A

• Partner is eating in back of house food storage area or food prep area

  Yes

  No

  N/A

• Partner is drinking in back of house food storage area or food prep area

  Yes

  No

  N/A

• Partner is vaping or smoking in store

  Yes

  No

  N/A

• Partner is chewing tobacco in food service area

  Yes

  No

  N/A

• Partner is chewing gum in food service area

  Yes

  No

  N/A

• MINOR: Partner uniforms are clean

• Apron not removed before going on break

  Yes

  No

  N/A

• Apron not removed before using restroom

  Yes

  No

  N/A

• Apron not removed before cleaning restroom

  Yes

  No

  N/A

• Apron not removed when taking out rubbish

  Yes

  No

  N/A

• Apron is dirty at the beginning of shift

  Yes

  No

  N/A

• MINOR: Partner personal items stored properly

• Partner personal items (not food) are stored near food or food contact surfaces

  Yes

  No

  N/A

• MINOR: Food Safety Training and Certification is present and valid (where applicable)

• Partner has not received food safety certification/training

  Yes

  No

  N/A

• Partner Barista Food Safety induction training not completed

  Yes

  No

  N/A

• Supervisors have not completed Supervisor Training and working with title

  Yes

  No

  N/A

• Store managers have not completed any management training on safety or hygiene

  Yes

  No

  N/A

• MINOR: Health Department reports and permits are available

• No Food Hygiene Rating signage

  Yes

  No

  N/A

• No letter of the stores Food Hygiene Rating status

  Yes

  No

  N/A

• MINOR: Food Safety signage is present

• Food safety policy not present

  Yes

  No

  N/A

• Personal hygiene policy not present

  Yes

  No

  N/A

SECTION 2: TEMPERATURE

• CRITICAL: Adequate Refrigeration for TCS Foods

• Store is operating with a complete lack of mechanical refrigeration for TCS foods

  Yes

  No

  N/A

• CRITICAL: TCS food held in Bar unit at proper temperature

• TCS food in bar unit held at > 8°C

  Yes

  No

  N/A

• CRITICAL: TCS food held in BoH unit at proper temperature

• TCS food in BoH unit held at 8°C

  Yes

  No

  N/A

• CRITICAL: TCS food held in chill wall unit at proper temperature

• TCS food in chill wall refrigeration held at + 8°C

  Yes

  No

  N/A

• CRITICAL: TCS food held in carafes at condiment bar at proper temperature

• Condiment bar carafes at > 8°C

  Yes

  No

  N/A

• CRITICAL: TCS food held in FoH unit at proper temperature

• TCS food in FoH unit held at 8°C

  Yes

  No

  N/A

• MAJOR: Refrigeration Units Within Required Temperature

• FoH Refrigerator air temp above required temperature

  Yes

  No

  N/A

• BoH Refrigerator air temp above required temperature

  Yes

  No

  N/A

• Refrigerated display case air temp above required temperature

  Yes

  No

  N/A

• Other Refrigeration air temp above required temperature

  Yes

  No

  N/A

• MAJOR: Product Thermometer Present and Working Properly

• Product thermometer not present

  Yes

  No

  N/A

• Product thermometer not functioning or calibrated properly

  Yes

  No

  N/A

• MAJOR: Temperature Logs Completed

• Closing shift temperatures missing for refrigerators/freezers

  Yes

  No

  N/A

• Opening shift temperatures missing for refrigerators/freezers

  Yes

  No

  N/A

• Mid-day temperatures missing for refrigerated display case

  Yes

  No

  N/A

• Received TCS food temperatures missing

  Yes

  No

  N/A

• When required, corrective action not noted

  Yes

  No

  N/A

• Temperature logs have complete day(s) missing

  Yes

  No

  N/A

• Temperature logs have complete week(s) missing

  Yes

  No

  N/A

• Temperature logs completed in advance

  Yes

  No

  N/A

• MINOR: Gaskets in Good Repair

• FoH refrigerator/freezer gasket is not present

  Yes

  No

  N/A

• FoH refrigerator/freezer gasket is in poor repair

  Yes

  No

  N/A

• BoH refrigerator/freezer gasket is not present

  Yes

  No

  N/A

• BoH refrigerator/freezer gasket is in poor repair

  Yes

  No

  N/A

• Other refrigeration gasket is not present

  Yes

  No

  N/A

• Other refrigeration gasket is in poor repair

  Yes

  No

  N/A

• MINOR: Refrigeration Ventilation Maintained

• Items stored on top of BOH refrigerator/freezer blocking vents

  Yes

  No

  N/A

• Items stacked in RTD/E case blocking air flow

  Yes

  No

  N/A

• External rear grille area of display case has 3 dimensional dust

  Yes

  No

  N/A

• Reach-in refrigerator shelves lined with cardboard, blocking air flow

  Yes

  No

  N/A

SECTION 3: PETS

• Critical: No Critical Fruit Fly Activity Observed

• Fruit flies observed on food or inside pastry case

  Yes

  No

  N/A

• Fruit flies observed in multiple areas of store

  Yes

  No

  N/A

• Fruit flies observed on food contact surfaces

  Yes

  No

  N/A

• Critical: No Critical House Fly Activity Observed

• House flies observed on food or inside pastry case

  Yes

  No

  N/A

• House flies observed on food contact surfaces

  Yes

  No

  N/A

• House flies observed in multiple areas of store

  Yes

  No

  N/A

• Critical: No Critical Rodent Activity Observed

• Live rodent activity observed

  Yes

  No

  N/A

• Dead rodent observed

  Yes

  No

  N/A

• Chewed bags, nesting material or droppings observed

  Yes

  No

  N/A

• Critical: No Critical Cockroach Activity Observed

• Cockroach(es) observed in BOH

  Yes

  No

  N/A

• Cockroach(es) observed in FOH

  Yes

  No

  N/A

• Cockroach(es) observed in lobby/customer area

  Yes

  No

  N/A

• Critical: No Critical Ant Activity Observed

• Ant(s) observed on food or in the pastry case

  Yes

  No

  N/A

• Ant(s) observed on food contact surfaces

  Yes

  No

  N/A

• MAJOR: No Major Fruit Fly Activity Observed

• Fruit flies observed in one area and not observed on food

  Yes

  No

  N/A

• MAJOR: No Major House Fly Activity Observed

• House flies observed in one area and not observed on food

  Yes

  No

  N/A

• MAJOR: No Major Ant Activity Observed

• Ants observed in cabinets or on counter tops and not observed on food or food contact surfaces

  Yes

  No

  N/A

• MAJOR: Pest Entry Prevented

• Exterior doors are not rodent proof

  Yes

  No

  N/A

• Holes observed in wall and/or ceiling in FoH

  Yes

  No

  N/A

• Holes observed in wall and/or ceiling in BoH

  Yes

  No

  N/A

• Wall penetrations for incoming plumbing and/or electrical have gaps that are not sealed

  Yes

  No

  N/A

• Ceiling tiles missing or dislodged

  Yes

  No

  N/A

• MAJOR: Pest Control Devices Placed Properly, If Present

• Pest control devices placed on or above food prep areas

  Yes

  No

  N/A

• Insect attractant light placed above food prep areas

  Yes

  No

  N/A

• MINOR: No Minor Ant Activity Observed

• Ants observed on floor and not observed on food

  Yes

  No

  N/A

• MINOR: Pest Harborage Prevented

• Plumbing fixtures not properly sealed to the wall or countertop (note location)

  Yes

  No

  N/A

• Cabinetry/countertop not sealed to wall/splash guard juncture (note location)

  Yes

  No

  N/A

• Cabinetry/countertop horizontal gaps/joints not sealed (note location)11

  Yes

  No

  N/A

• Wood rotted under stainless steel/countertop (note location)

  Yes

  No

  N/A

• Cabinets have water damage causing disintegration and rot (note location)

  Yes

  No

  N/A

• Countertop excessively worn/damaged/pitted (note location)

  Yes

  No

  N/A

• Cabinetry/Countertop has bare wood exposed (note location)

  Yes

  No

  N/A

• Trash not disposed of as needed indoors

  Yes

  No

  N/A

• Exterior pest harborage present around building

  Yes

  No

  N/A

• Exterior pest harborage present around dumpster area

  Yes

  No

  N/A

• MINOR: Floors, Walls, Ceilings Clean and Cleanable

• Walls dirty FoH

  Yes

  No

  N/A

• Walls dirty in BoH

  Yes

  No

  N/A

• Walls dirty in Restrooms

  Yes

  No

  N/A

• Wall tiles cracked/missing in FoH

  Yes

  No

  N/A

• Wall tiles cracked/missing in BoH

  Yes

  No

  N/A

• Wall tiles cracked/missing in Restrooms

  Yes

  No

  N/A

• Bare wood/drywall exposed in FoH

  Yes

  No

  N/A

• Bare wood/drywall exposed in BoH

  Yes

  No

  N/A

• Minor damage to walls/ceiling in FoH

  Yes

  No

  N/A

• Minor damage to walls/ceiling in BoH

  Yes

  No

  N/A

• Minor damage to walls/ceiling in Restrooms

  Yes

  No

  N/A

• Ceiling/vents dirty in FoH

  Yes

  No

  N/A

• Ceiling/vents dirty in BoH

  Yes

  No

  N/A

• Ceiling/vents dirty in Restrooms

  Yes

  No

  N/A

• Ceiling damaged in FoH

  Yes

  No

  N/A

• Ceiling damaged in BoH

  Yes

  No

  N/A

• Ceiling damaged in Restrooms

  Yes

  No

  N/A

• Grout lines dissolved/low (note location)

  Yes

  No

  N/A

• Cove molding damaged/missing (note location)

  Yes

  No

  N/A

• Floor tiles missing or loose (note location)

  Yes

  No

  N/A

• FoH Area floors/baseboards/drains not maintained clean

  Yes

  No

  N/A

• BoH area floors/baseboards/drains not maintained clean

  Yes

  No

  N/A

• Restroom Floor/wall junctures/baseboards/edges have dark encrusted build-up

  Yes

  No

  N/A

• MINOR: Pest Reports on File

• No pest reports available

  Yes

  No

  N/A

• MINOR: Mop Area Maintained

• Mop sink area dirty

  Yes

  No

  N/A

• Mop stored in stagnant water

  Yes

  No

  N/A

• Mop not stored to facilitate proper drying

  Yes

  No

  N/A

• MINOR: Plumbing Maintained

• Prep sink leaking in FoH

  Yes

  No

  N/A

• Prep sink leaking in BoH

  Yes

  No

  N/A

• Hand sink leaking in FoH

  Yes

  No

  N/A

• Hand sink leaking in BoH

  Yes

  No

  N/A

• Hand sink leaking in Restroom

  Yes

  No

  N/A

• Dish machine/three comp sink leaking

  Yes

  No

  N/A

• Restroom toilet/urinal leaking

  Yes

  No

  N/A

• Other sink/equipment leaking (note location)

  Yes

  No

  N/A

• Loose/damaged plumbing fixture (note location)

  Yes

  No

  N/A

SECTION 4: CONTAMINATION

• CRITICAL: No Biohazard Event Present

• Biohazard event is present that cannot be contained within 25ft

  Yes

  No

  N/A

• CRITICAL: No Sewage Backup Present

• Sewage observed backing up into facility

  Yes

  No

  N/A

• CRITICAL: No Water Service Interruption

• Store is without drinking water

  Yes

  No

  N/A

• CRITICAL: Fire/Flood/Other Natural Disaster

• Fire/Flood/Other Natural Disaster taking place

  Yes

  No

  N/A

• CRITICAL: Partner Restroom Available

• Baristas have no access to functioning restroom facility

  Yes

  No

  N/A

• CRITICAL: Hot Water Available

• Water temperature at warewashing sink is below 100°F/ 38°C

  Yes

  No

  N/A

• CRITICAL: Contamination of Food Not Observed

• Food or ice is contaminated with chemicals

  Yes

  No

  N/A

• Food or ice is contaminated physically

  Yes

  No

  N/A

• Manual warewashing, procedure not followed in the correct order

  Yes

  No

  N/A

• CRITICAL: No Food From Unapproved Sources

• Unapproved food item present intended for customer consumption

  Yes

  No

  N/A

• CRITICAL: TCS Product Within Quality Use-By Date

• TCS food found expired per manufacturer's use-by date (note item & location)

  Yes

  No

  N/A

• TCS food removed from original packaging is missing barista written date code (note item & location)

  Yes

  No

  N/A

• MAJOR: Equipment Drain Lines Have Backflow Protection

• Equipment drain lines are not properly protected from backflow

  Yes

  No

  N/A

• MAJOR: Food Items Stored Protected

• Food items not stored covered/protected

  Yes

  No

  N/A

• Food items stored in the restroom

  Yes

  No

  N/A

• Food items stored on the floor

  Yes

  No

  N/A

• MAJOR: Food Contact Items Stored Protected

• Food contact items stored with visible dirt or food accumulation

  Yes

  No

  N/A

• Food contact items stored chipped/cracked/rusted or otherwise damaged

  Yes

  No

  N/A

• Food contact items stored in the restroom

  Yes

  No

  N/A

• Food contact items stored on the floor

  Yes

  No

  N/A

• Food contact items stored under drain lines/dripping condensate

  Yes

  No

  N/A

• Food contact items stored on dirty surface

  Yes

  No

  N/A

• MAJOR: In-Use Food Contact Items Approved, Clean and Cleanable

• In-use utensils not maintained clean

  Yes

  No

  N/A

• In-use utensils chipped/cracked/rusted or otherwise damaged

  Yes

  No

  N/A

• Cutting board has visible build-up in grooves

  Yes

  No

  N/A

• Cutting board chipped/cracked or otherwise damaged

  Yes

  No

  N/A

• In-use Ice Scoops not maintained clean

  Yes

  No

  N/A

• In-use Ice Scoops chipped/cracked or otherwise damaged

  Yes

  No

  N/A

• In-use Ice Scoops not stored in clean, designated container

  Yes

  No

  N/A

• In-use steaming pitchers have encrusted build up

  Yes

  No

  N/A

• In-use food contact items not from an approved source/food grade

  Yes

  No

  N/A

• Other In-use food contact items not maintained clean

  Yes

  No

  N/A

• Other In-use food contact items chipped/cracked/rusted or otherwise damaged

  Yes

  No

  N/A

• MAJOR: In Use Food Contact Items Washed/Rinsed and Sanitized as Required

• Required timer is not present, running or used properly

  Yes

  No

  N/A

• In-use food contact items are not washed/rinsed and sanitized at least every 2 hours

  Yes

  No

  N/A

• MAJOR: Food Packages in Good Condition/Damaged Products Segregated

• Food containers/packages in poor condition or evidence of tampering

  Yes

  No

  N/A

• Damaged/recalled products are not stored separately and/or not labeled do not use

  Yes

  No

  N/A

• MAJOR: Prepped, Ready-To-Eat or Refrigerated Foods Properly Labeled

• Foods/beverage taken out the original container are not name labeled

  Yes

  No

  N/A

• Foods/beverages repackaged onsite for retail missing required labeling

  Yes

  No

  N/A

• MAJOR: TCS Product Within Quality Use-By Date

• TCS food found expired per manufacturers use-by date

  Yes

  No

  N/A

• TCS food removed from original packaging is missing barista written date code

  Yes

  No

  N/A

• MAJOR: Ice Stored Protected

• FoH Ice bin lid is left open

  Yes

  No

  N/A

• BoH ice machine lid is left open

  Yes

  No

  N/A

• BoH ice bucket is not labeled for Ice Only and/or used for another purpose

  Yes

  No

  N/A

• MAJOR: Ice Equipment Maintained Clean

• BoH Ice Machine drop plate has mold/slime build up

  Yes

  No

  N/A

• BoH Ice Machine bin has mold/slime build up

  Yes

  No

  N/A

• FoH Ice Bin has mold/slime build up

  Yes

  No

  N/A

• MAJOR: Ice Equipment in Good Repair

• Ice Machine gasket damaged

  Yes

  No

  N/A

• Interior of Ice Machine chipped, cracked or otherwise damaged

  Yes

  No

  N/A

• FoH Ice Bin Lid cracked/split or otherwise damaged

  Yes

  No

  N/A

• MAJOR: Chemicals Properly Labeled & Stored

• Chemical in unlabeled spray bottle/container

  Yes

  No

  N/A

• Chemical stored in food container or single-use food container

  Yes

  No

  N/A

• Chemical label not readable

  Yes

  No

  N/A

• Sanitizer container not labeled

  Yes

  No

  N/A

• Chemicals not covered/sealed (excluding sanitizer buckets)

  Yes

  No

  N/A

• Chemicals stored next to or above food/food contact/single use items

  Yes

  No

  N/A

• Chemicals next to or above clean dishes

  Yes

  No

  N/A

• Chemicals on or above food preparation counters/sinks

  Yes

  No

  N/A

• Chemicals stored on/above clean drain board/sanitize basin of the 3 comp sink

  Yes

  No

  N/A

• Chemical stored on top of the dishwasher

  Yes

  No

  N/A

• MAJOR: Dishwashing Machine/Three Compartment Sink Used/Set Up Properly

• Warewashing sink used for storage of food or single use items

  Yes

  No

  N/A

• Dirty dish storage has potential to contaminate clean dishes

  Yes

  No

  N/A

• Mechanical warewashing taking place with no detergent or liquid detergent less than 1cm

  Yes

  No

  N/A

• Detergent is not available/used for manual warewashing, when required.

  Yes

  No

  N/A

• MAJOR: Proper Wiping Cloth Storage/Procedure

• Clean wiping cloths stored with chemicals or dirty items

  Yes

  No

  N/A

• In-use wiping cloths left on counter, in/on sink, or on shelving

  Yes

  No

  N/A

• MAJOR: Contamination of Food Not Observed

• Observed hair in contact with food

  Yes

  No

  N/A

• Observed hair in contact with ice

  Yes

  No

  N/A

• Observed dust in contact with food

  Yes

  No

  N/A

• Observed dust in contact with ice

  Yes

  No

  N/A

• MINOR: Equipment/Utensils/Smallwares Air-Dried Before Stacking

• Food contact items found stacked/nested while wet

  Yes

  No

  N/A

• MINOR: Approved Scouring Pads in Use

• Soft sponge/eraser pad in dishwashing or food prep areas

  Yes

  No

  N/A

• Steel wool pads in dishwashing or food prep areas

  Yes

  No

  N/A

• MINOR: Non-TCS Foods Not Expired

• Non-TCS food found without expiration date

  Yes

  No

  N/A

• Non-TCS food found expired per use by date

  Yes

  No

  N/A

• MINOR: Refrigeration Units Clean and Cleanable

• BoH Refrigerator/Freezer gasket dirty

  Yes

  No

  N/A

• BoH Refrigerator/Freezer shelves dirty

  Yes

  No

  N/A

• BoH Refrigerator/Freezer fan guards dirty

  Yes

  No

  N/A

• BoH Refrigerator/Freezer interior dirty

  Yes

  No

  N/A

• BoH Refrigerator/Freezer exterior dirty

  Yes

  No

  N/A

• FoH Refrigerator/Freezer gaskets dirty

  Yes

  No

  N/A

• FoH Refrigerator/Freezer shelves dirty

  Yes

  No

  N/A

• FoH Refrigerator/Freezer fan guards dirty

  Yes

  No

  N/A

• FoH Refrigerator/Freezer interior dirty

  Yes

  No

  N/A

• FoH Refrigerator/Freezer exterior dirty

  Yes

  No

  N/A

• Refrigerator/Freezer shelving not secure

  Yes

  No

  N/A

• Refrigerator/Freezer shelving notably rusted

  Yes

  No

  N/A

• Ice build up observed inside freezer

  Yes

  No

  N/A

• MINOR: Sinks and Dish Area Maintained Clean

• FoH handsink dirty

  Yes

  No

  N/A

• BoH handsink dirty

  Yes

  No

  N/A

• Restroom handsink dirty

  Yes

  No

  N/A

• FoH prep sink dirty

  Yes

  No

  N/A

• BoH prep sink dirty

  Yes

  No

  N/A

• FoH dump sink dirty

  Yes

  No

  N/A

• BoH dump sink dirty

  Yes

  No

  N/A

• Dish sink dirty

  Yes

  No

  N/A

• Dish sink faucet/sprayer dirty

  Yes

  No

  N/A

• Shelving above dish sink dirty

  Yes

  No

  N/A

• Dishmachine dirty

  Yes

  No

  N/A

• MINOR: Cabinetry/Counter Tops Maintained Clean

• Countertops dirty

  Yes

  No

  N/A

• Cabinets dirty in FoH

  Yes

  No

  N/A

• Cabinets dirty in BoH

  Yes

  No

  N/A

• MINOR: Other Equipment Clean and Cleanable

• Oven dirty or damaged

  Yes

  No

  N/A

• Ventilation hood dirty or damaged

  Yes

  No

  N/A

• BoH Metro Shelving/Storage units dirty or damaged

  Yes

  No

  N/A

• Espresso machine dirty or damaged

  Yes

  No

  N/A

• Brewed coffee machine/clover dirty or damaged

  Yes

  No

  N/A

• Blender pitcher rinser dirty or damaged

  Yes

  No

  N/A

• Blender housing/shroud dirty or damaged

  Yes

  No

  N/A

• Ice machine exterior dirty or damaged

  Yes

  No

  N/A

• MINOR: Condiment Bar Maintained Clean

• Interior of condiment stand dirty

  Yes

  No

  N/A

• Exterior of the condiment stand dirty

  Yes

  No

  N/A

• Encrusted build up in sugar/sweetener dispenser

  Yes

  No

  N/A

• Encrusted build up under napkin dispenser/trash ring

  Yes

  No

  N/A

• MINOR: Lighting Maintained and Properly Shielded

• Lighting dirty FoH

  Yes

  No

  N/A

• Lighting dirty in BoH

  Yes

  No

  N/A

• Lighting dirty in Restroom

  Yes

  No

  N/A

• Light(s) out/missing in FoH

  Yes

  No

  N/A

• Light(s) out/missing in BoH

  Yes

  No

  N/A

• Light(s) out/missing in Restroom

  Yes

  No

  N/A

• Light(s) out/missing in Refrigerator/Freezer unit

  Yes

  No

  N/A

• Light(s) not properly shielded/shatter-proof in FoH

  Yes

  No

  N/A

• Light(s) not properly shielded/shatter-proof in BoH

  Yes

  No

  N/A

• Light(s) not properly shielded/shatter-proof in Refrigerator/Freezer unit

  Yes

  No

  N/A

• MINOR: Restrooms Clean and Cleanable

• Handrails dirty or in poor repair

  Yes

  No

  N/A

• Toilet(s) dirty

  Yes

  No

  N/A

• No toilet paper available

  Yes

  No

  N/A

• Toilet paper not loaded into dispenser

  Yes

  No

  N/A

• Baby changing table/unit dirty

  Yes

  No

  N/A

• Doors dirty

  Yes

  No

  N/A

• CRITICAL: Partners can demonstrate allergen knowledge

• Person-in-charge does not answer the following question accurately: "What are some of the main allergens within our food and beverages?"

  Yes

  No

  N/A

• Person-in-charge does not answer the following question accurately: "Why are allergens so important to Starbucks?"

  Yes

  No

  N/A

• Person-in-charge does not answer the following question accurately: "Where are the different places to find allergen information for our different products?"

  Yes

  No

  N/A

• CRITICAL: Partners can demonstrate allergen cross-contamination knowledge

• Person-in-charge does not answer the following question accurately: "Why do we not guarantee that all our food and beverages are "allergen free"?"

  Yes

  No

  N/A

• Person-in-charge does not answer the following question accurately: "What equipment is shared that can cause risk of cross-contamination?"

  Yes

  No

  N/A

• CRITICAL: Test beverage requested was found listed in the digital allergen information

• Allergen tablet unavailable

  Yes

  No

  N/A

• Information not provided, partner unable to direct to allergen information

  Yes

  No

  N/A

• Allergen information provided verbally

  Yes

  No

  N/A

• Incorrect allergen information provided

  Yes

  No

  N/A

• Paperbased information in use

  Yes

  No

  N/A

• Partner directed to the QR code

  Yes

  No

  N/A

• MAJOR: Allergen signage is present at the top of the pastry case and displayed in the serving window (DT only)

• Allergen sign not present in pastry case

  Yes

  No

  N/A

• Allergen sign not present in the Drive-Thru window

  Yes

  No

  N/A

• Allergen POS sticker not present

  Yes

  No

  N/A

• MINOR: Daily check that the tablet is charged in the DRN is accurately completed (equity & LL only)

• Daily allergen check not completed

  Yes

  No

  N/A

• Daily allergen check completed in advance

  Yes

  No

  N/A

• When required, corrective action not noted

  Yes

  No

  N/A