Information
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Store IT Visit
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Document No.
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COUNTRY
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CITY
- Hangzhou
- Nanjing
- Ningbo
- Shanghai
- Suzhou
- Wuxi
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Store
- Grand Gateway
- Hongqiao Airport
- IFC
- Kerry Center
- K11
- L'avenue
- L'avenue Kids
- Qingpu Outlet
- Westgate Kids
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Store
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Store
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Store
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Store
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Store
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Location
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Conducted on
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Prepared by
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Personnel
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AV CHECKLIST
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Audio
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Are all the speakers working? If your answer is "No," please list in the comments the speakers that are not working. Brand/Model#
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Does your system work without any of the following issues: 1)Buzzing when music is low or off, 2)Cutting out, 3)Music sounds fuzzy or unclear, 4)Songs sound incomplete or unbalanced?<br>
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Is the audio system balanced and even in every area or zone in the store? If your answer is "No," please list the area that is too quiet or loud.
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Are all speakers playing at an even and reasonable level? If your answer is "No," please describe which ones are too quiet or loud?
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Can control of the system be demonstrated via both Crestron touch panel and remote control iPad (if the store has one). If your answer is "No," please list in the comments functions that are not working.
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Comments about overall sound quality and functionality.
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Visual
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Are all Screens fully functioning with full bleed content? If your answer is "No," please list in the comments the screens that are not working.
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Can control of the system be demonstrated via both Crestron touch panel and remote control iPad (if the store has one). If your answer is "No," please list in the comments functions that are not working.
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Comments about overall content quality.
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Audio
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Please list brand/model# and quantity of any audio equipment in the store.
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Please add pics of Audio equipment
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Are all the audio equipment working; volume control, mixer, etc. If your answer is "No" please list the equipment that is not working (Brand / Model#)
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Are all the speakers working? If your answer is "No," please list in the comments the speakers that are not working. Brand/Model#
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Does your system work without any of the following issues: 1)Buzzing when music is low or off, 2)Cutting out, 3)Music sounds fuzzy or unclear, 4)Songs sound incomplete or unbalanced?<br>
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Is the audio system balanced and even in every area or zone in the store? If your answer is "No," please list the area that is too quiet or loud.
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Are all speakers playing at an even and reasonable level? If your answer is "No," please describe which ones are too quiet or loud?
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Comments about overall sound quality and functionality.
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Visual
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Please list brand/model# and quantity of any screen in the store.
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Please add pics of screen
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Are all screens working fine in the store? If your answer is "No," please describe the problem and take pictures.
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Comments about overall content quality.
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IT RETAIL INFRASTRUCTURE
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Phone System Section
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What kind of phone the store has
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Analog Phone System
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Is the store able to receive calls on all phones?
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Are you able to make calls from all the phones?
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Is the line clear from any static or noises?
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Phone pics
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Cisco Phone System
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Is the store able to make and receive calls on all phones?
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Is the line clear from any static or noises?
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Are you able to transfer calls from one phone to another?
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Does the speaker phone work on all of them?
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Cisco phone pics
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Wireless
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Are you able to connect to the wireless at the store?
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Is the signal strong throughout the entire store?
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Retail iPad Analysis
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Are all iPad able to connect to wifi?
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Are you able to use required apps on iPad ?
iPad App not working properly
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Describe the problem.
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Add picture or screenshot if necessary.
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Please place Comments here over the functionality of iPad .
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RF scanner Analysis
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Are all guns able to connect to wifi?
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Are you able to login?
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Please place Comments here over the functionality of RF scanner.
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Wired Label printer Analysis
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Are you able to print price label?
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Please place Comments here over the functionality of the printer.
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Wireless Label printer Analysis
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Are all wireless printer able to connect to wifi?
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Are you able to print price label?
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Please place Comments here over the functionality of the printer.
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Cash Wrap Analysis
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Store type
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How many cash wrap station are in the store?
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10 or more
Cash Wrap station
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Where is this cash wrap located?
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Does the PC working properly?
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Does the printer working properly?
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POS Analysis
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Does this station has fixed POS machine?
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Does the touchscreen function properly?
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Does the keyboard function properly?
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Does the receipt printer function properly?
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Does the PDQ function properly?
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Is everything working properly for this cash wrap station?
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Is the cable run in this location looks good?
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How many cash wrap station are in the store?
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10 or more
Cash Wrap station
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Where is this cash wrap located?
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Does the PC working properly?
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Does the printer working properly?
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Is everything working properly for this cash wrap station?
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Is the cable run in this location looks good?
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BOH Analysis
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How many BOH locations are in the store with IT equipment? Such as manager room, stock room, etc.
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10 or more
BOH
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Where is this BOH located?
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Does the PC working properly?
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Does the printer or multi function printer working properly?
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Is everything working properly for this BOH?
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IT Room
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Does this store have an IT Room?
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Does this store have IT/AV racks?
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How many racks are in the store?
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10 or more
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Please place Comments here over the situation of racks.
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IT Room/rack pics.
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Does the location have RFID technology, such as RFID fitting room or tray moment?
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Are all RFID technology fully working?
RFID not working
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Describe the problem.
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Add picture if necessary.
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Does the location have team badge as communication device?
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Is team badge working properly?
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Additional Notes and Comments
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Manager on Duty
