Store Monthly Visit Rating

• Conducted on

  Date

• Prepared by

Store Entrance

• Is the front of the store well presented, free from weeds with the correct window posters, opening hours correctly displayed and all lights working

  Yes

  No

  N/A

• Does the entrance feel welcoming with no clutter, baskets available, floor clean and swept and correct promotional offer visible

  Yes

  No

  N/A

Food to go

• Is the food to go area well displayed with strong availability, clean, and fully ticketed. Where applicable is the coffee machine operating and clean. Is the meal deal set up and all POS in place (Check relevant product)

  Yes

  No

  N/A

Produce

• Is the produce section aesthetically pleasing, clean and are all products in date

  Yes

  No

  N/A

• Is all fresh produce following WIBI principles

  Yes

  No

  N/A

• Are all SEL’s & Country of origins correctly displayed

  Yes

  No

  N/A

• Are availability levels acceptable

  Yes

  No

  N/A

• Is the produce section merchandised with category principles in place (Blocking etc)

  Yes

  No

  N/A

Fresh Foods

• Check meat quality and ensure all product is in date

  Yes

  No

  N/A

• Are cleaning standards acceptable, all grills clean and no sign of damaged stripping.

  Yes

  No

  N/A

• Check milk and ensure clean as you go principles in place

  Yes

  No

  N/A

• Does every product have an SEL

  Yes

  No

  N/A

• Is availability to an acceptable standard

  Yes

  No

  N/A

• Is Chilled section laid out compliant to planograms

  Yes

  No

  N/A

• Are merchandising standards acceptable

  Yes

  No

  N/A

ISB/BIBC

• Is BIBC available, clean, in date and fully ticketed. Check for promotional compliance

  Yes

  No

  N/A

• Is any ISB product fresh and of acceptable quality

  Yes

  No

  N/A

Frozen Foods

• Is the freezer clean

  Yes

  No

  N/A

• Is availability acceptable

  Yes

  No

  N/A

• Is the frozen section laid out compliant with planograms

  Yes

  No

  N/A

BWS

• Is the BWS section well displayed with strong availability, and all promotional POS in place

  Yes

  No

  N/A

• Is age restricted POS displayed on every bay?

  Yes

  No

  N/A

• Does every item have a SEL

  Yes

  No

  N/A

Promotions

• Is promotion set up in line with EBOR Promo guide, correct ends implemented and correct floor stacks in place? Does the store have the right POS offer (Check 5 in run promotions)

  Yes

  No

  N/A

Grocery/Non Foods

• Well merchandised, clean, good availability and no missing tickets

  Yes

  No

  N/A

• Are clip strips full, relevant, and consistently placed with correct SELs

  Yes

  No

  N/A

Checkouts

• Is the store reacting to queues at the time of the visit

  Yes

  No

  N/A

• Is the checkout area clutter free and easy to use

  Yes

  No

  N/A

• Check tobacco availability, is it acceptable

  Yes

  No

  N/A

• Are all checkout displays fully stocked and correctly ticketed

  Yes

  No

  N/A

• Is product of the week correct and been pushed by the team

  Yes

  No

  N/A

Back of house

• Is the warehouse tidy and organised with stock levels under control and 1 product principles in place

  Yes

  No

  N/A

• Are offices tidy and organised

  Yes

  No

  N/A

• Are colleague areas clean and tidy with up to date comms in place

  Yes

  No

  N/A

• Is back yard tidy and swept, all cages and cardboard sent back and overall presentable

  Yes

  No

  N/A

Compliance

• Are all relevant compliance books in use

  Yes

  No

  N/A

• Spot check store compliance book for cleaning and temp control. Cross check cleaning to most recent task for physical examination.

  Yes

  No

  N/A

• Check Chip & pin ch cos completed daily

  Yes

  No

  N/A

• Yes

  No

  N/A