TCCT Summer Peaks 15 Check

• Summer 15 Peaks Visit

• Store Name

• Conducted on

  Date

• Visit Completed by

• Managers Name

Rewards and Targets

• Team aware of rewards in place e.g #doubleup?

  Yes

  No

• Clear Visibility of S15 Targets and Tracking?

  Yes

  No

• FEX – Bootcamp objectives brought to life? (ATV, Margin, X sell and CPP?

  Yes

  No

• Dream capture being brought to life on DSLC with customer

  Excellent

  Average

  Poor

Observations of interaction and overcoming objections

• What's the team knowledge like on the Top 10 Concept Hotels?

  Excellent

  Average

  Poor

Standards and Operations

• Windows to Plan and Commercial?

  Excellent

  Average

  Poor

• Store Standards excellent?

  Excellent

  Average

  Poor

• IEX and effective rostering in place? (check holidays, days off etc)

  Yes

  No

Social media/LSG/tablets– what are store doing to drive enquiry numbers.

Observations of interaction and overcoming objections

Support Needed?

• RBM Signature

  Sign

• Manager Signature

  Sign