Information
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Restaurant Number
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Reason for visit
- Routine Visit
- Follow up Visit
- Quick Shop
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Restaurant Manager
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Manager on Duty
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Conducted on
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Prepared by
Training Files Set Up
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Employee files include training guides/data entered, best practices, franchise certifications and corporate certifications?
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New hire files include training guides/data entered, training track calendar, best practices, franchise certifications and corporate certifications?
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New hires in progress are following calendar: compare calendar with report card/training guide.<br>
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All employees certified on fryers/filtering with hard copies in the file (or within 14 days of hire).
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Training tracking sheet is in progress and posted in the office.
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Training tree is in progress or certifications are all up to date. (Or a system in place to track what still needs to be completed)
Knowledge Verification
Fryer
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Employee Name
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Demonstrates proper procedures on assembling a taco?
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How much filter powder goes into each fryer during filtering?
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Tacos are being stock two high in walk in and POUs.
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Demonstrate how to properly salt the french fries.
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Timers and holding timers properly used.
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Ask four random questions from the laminated best practices (write the questions asked).
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Question 1
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Question 2
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Question 3
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Question 4
Grill
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Employee Name
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Build to charts being utilized.
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Timers and holding timers are properly utilized.
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Buns - All steps on laminated best practices are being followed.
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Demonstrates the proper way to cook and hold a scrambled egg portion.
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Demonstrates the proper way to cook and hold a shell egg.
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Demonstrate the proper way to cook and hold a meat (regular and jumbo). With a press and without a press.
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Ask four random questions from the laminated best practices (write the questions asked).
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Question 1
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Question 2
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Question 3
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Question 4
Assembly
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Compare build to charts with on hand products (eggs, meat patties, tacos, chicken patties).
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Check products on the assembly line for proper staging (hold systems and timers, visual quality, proper pans used)
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No more than 4 sandwiches being assemble at the same time.
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Correct color wrappers and labels being utilized.
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Ask four random questions from the laminated best practices (write the questions asked).
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Question 1
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Question 2
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Question 3
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Question 4
Guest Service
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Employee Name
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Employee is using the proper amount of ice for soft drinks.
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Asking "do I have the order correct at the screen"?
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Asking " how was your experience today"?
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Proper bagging procedures.
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Spray head and soda nozzles are clean.
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What is our SOS goal for current daypart?
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Ask four random questions from the laminated best practices (write the questions asked).
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Question 1
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Question 2
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Question 3
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Question4
Prep
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Employee Name
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Is prep list printed, in place and being utilized?
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Prep conducted on a clean and sanitized station.
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Working on one product at a time.
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Products outside refrigeration less than 15min.
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Ask five random questions from the laminated best practices (write the questions asked).
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Question 1
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Question 2
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Question 3
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Question 4
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Question 5
Maintenance
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Employee Name
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Are there back support belts available (all sizes)
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Chemicals properly stored.
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Ask five random questions regarding maintenance routine and procedures (write the questions asked).
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Question 1
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Question 2
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Question 3
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Question 4
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Question 5