Weekly Hotel Management Meeting DoW

What was last weeks occupancy? What was the LFL?

What were the cleaning times per room? What hours were used by the hotel?

What was last weeks hotel revenue? LFL? Did it meet target?

What was REVPAR? LFL?

Were there any rate overrides?

Were there any room balances?

Any BOH/CQSMA conducted last week? Scores and issues to be discussed.

Have all fire checks been completed? Are there any issues regarding fire?

Have room checks been completed? Double checks documented by supervisor/NSL.

Are there any rooms out of service? Why? What maintenance issues are there?

Any outstanding Wisdom jobs?

Has Trip Advisor been updated? Are photos current and acceptable? Have comments been replied to?

Linen Approval. Is the linen service acceptable? Are there any issues? Are costs correct?

Has the hotel Tatler been reviewed and implemented by the hotel team?

Is social media being utilised to raise awareness and drive sales?

What sales building activity has taken place over the last week?

What are our competitors doing?

Are there any staff issues?

Have there been any complaints? What has been done to rectify the problems?