Title Page
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
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What was last weeks occupancy? What was the LFL?
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What were the cleaning times per room? What hours were used by the hotel?
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What was last weeks hotel revenue? LFL? Did it meet target?
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What was REVPAR? LFL?
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Were there any rate overrides?
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Were there any room balances?
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Any BOH/CQSMA conducted last week? Scores and issues to be discussed.
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Have all fire checks been completed? Are there any issues regarding fire?
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Have room checks been completed? Double checks documented by supervisor/NSL.
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Are there any rooms out of service? Why? What maintenance issues are there?
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Any outstanding Wisdom jobs?
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Has Trip Advisor been updated? Are photos current and acceptable? Have comments been replied to?
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Linen Approval. Is the linen service acceptable? Are there any issues? Are costs correct?
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Has the hotel Tatler been reviewed and implemented by the hotel team?
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Is social media being utilised to raise awareness and drive sales?
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What sales building activity has taken place over the last week?
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What are our competitors doing?
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Are there any staff issues?
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Have there been any complaints? What has been done to rectify the problems?
