Information

  • Store name

  • Conducted on

  • Prepared by

  • Location

PEOPLE

  • who is on PIP in your team?

  • how well did these colleagues perform last week?

  • Take a picture of their performance on here (sap breakdown)

  • are they aware of their trend in performance?

  • When is the next meeting booked?

  • Have you submitted your people tracker to Rob Dawkins?

  • was anyone off sick last week?

  • What stage is that team member going to be on and when?

  • have you completed your best nomination for this month?

  • Have you sent e cards this month?<br>How many e cards have you sent this month?

  • actions on people this week?

CUSTOMER

  • what is the stores NPS performance?

  • Add a picture of your stores latest NPS score?

  • what is the store performance on PAYM NPS?

  • what is he stores performance on PAYG NPS?

  • whats is the stores demo performance?

  • who is your best performer?

  • who is your worst performer?

  • are your store phones being answered? are there any outstanding messages that need responding to? Make a test call now.

  • are demo phones live and ready to demo?

  • whats is the latest mystery shop result for the store?

  • what is the weakest area on the latest mystery shop?

  • what segment was it conducted on?

  • actions on customer this week?

PERFORMANCE

  • what was your sim to top up ratio for last week?

  • what was your star offer % last week?

  • what was your total conversion last week?

  • what is your best converting KPI?

  • where is your biggest opportunity on conversion?

  • ADD A PICTURE OF YOUR WTD PERFORMANCE

  • ADD A PICTURE OF YOUR MTD PERFORMANCE

  • WHICH IS YOUR BEST PERFORMING KPI?

  • WHICH IS YOUR WEAKEST KPI?

  • OF THE DASHBOARD KPI'S, WHICH IS YOUR BEST PERFORMING KPI?

  • OF THE DASHBOARD METRICS, WHICH IS YOUR WORST KPI?

  • what was your productivity last week?

  • what is your projected productivity this week?

  • actions on performance this week?

operational actions

  • How much discount did you use last week?

  • How much discount have you used MTD?

  • Have you got email authorisation for every penny?

  • how many idocs did you have last week?

  • was the PI count completed in time with no counts left open?

  • what is your stock discrepancy for last week?

  • do you have any outstanding vacancies?

  • is your SAP profile up to date?

  • actions on operations this week?

  • I confirm that all other areas of the business have been delivered in accordance to my job specification

  • Add signature

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.