WGO Produce

Schedule Effectiveness

Activity Tasks/Actions:

• • Daily hours and staffing should reflect daily sales projection and work activities • Proper staffing mix of Partners with key skill sets and experience (e.g., shift leaders) • Proper AM and PM shifts • Opening and closing task list assignments • Proper scheduling for cut fruit, pineapple coring, and Aguas bar, as applicable • Culling/SETS owner for each day of the week • Cross training of Produce Partners to cover Floral Department, when necessary

• Action Planning: Who/Where/When

• Initials

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In-Stocks

Activity Tasks/Actions:

• • Proper ordering - low respiration sets full/fresh throughout the day and at close; commodity groups include potatoes, onions, citrus, apples, tomatoes, avocados, tropical, bananas, melons, dry items in variety set, and refrigerated produce (exception wet greens rack) • Top 20% item displays kept full at 50% fill minimum • OLO is being utilized as a decision support tool to maximize sales and department contribution • Ensure daily advertised products are in-stock and verified

• Action Planning: Who/Where/When

• Initials

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Facility

Activity Tasks/Actions:

• • All refrigeration units working correctly; no leaks • No holes in the walls or cracks in foundation • No plumbing leaks • All lights working properly • All power equipment is in good working condition • Sales floor, cooler floors, walls, shelves, refrigeration units, and ceilings are all in good repair • Filters clean in Produce sprinklers • Display racks and shelving are free of damage/sharp edges and arranged to maintain minimum clearance for Customers • Bag racks are full, in proper locations and with twist ties (as appropriate) for Customers convenience • Electrical wiring, junction boxes, circuit panels, outlets, etc. are properly wired and covered to meet safety standards

• Action Planning: Who/Where/When

• Initials

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Merchandising

Activity Tasks/Actions:

• • Full variety of product and appropriate mix stacked properly (no double stacking) • High respiration commodities filled in the morning; items include berries, soft fruit, grapes, bulk greens, and iced items that are off of refrigeration • Cut and show program maintained throughout the day • Cross merchandising program full, fresh, maintained, and signed properly throughout the day • Hammer item is the first display that a Customer views as they enter the department

• Action Planning: Who/Where/When

• Signatures

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Signing

Activity Tasks/Actions:

• • Signing should be consistent with Produce signing Standard Operating Procedures (SOPs) • Country of Origin Label (COOL) signing compliance on all products • 6-up moisture resistant holders used for misted/wet categories • Story signs to play up the attributes on innovative fresh items • Signs match merchandising display; “size of sign–vs–display size”

• Action Planning: Who/Where/When

• Signature

  Sign

Sanitation

Activity Tasks/Actions

• • Clean and dust racks every time you fill the product • Produce sanitation checklist, department diagram and Partner assignments • Stop-n-Go program • Ensure in-store cut fruit is properly labeled • Preferred method “Cart Set Up“ used for daily cleaning of scales, tables, bag holders, ice tables, display pods, dry racks, signs, holders, coolers, doors, glass, and all other produce fixtures • Wareroom clean and organized (e.g., rodent runs) • Cooler’s clean and organized; to include clean condensing fans • Ensure no fly infestation • Position trash receptacles by cabbage and corn, as required

• Action Planning: Who/Where/When

• Signature

  Sign

Freshness

Activity Tasks/Actions

• • Total Department culling standards completed and maintained at specified times (e.g., 7:00 AM, 11:00 AM, 3:00 PM, and 7:00 PM); department leveled down prior to last Partner leaving • Cut fruit full, fresh, and maintained throughout the day • Wet greens rack full, fresh and maintained throughout the day • Close dated product retails reduced for quick sale • No out of date products in department • Code-dated daily

• Action Planning: Who/Where/When

• Signature

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