WIP - Service Site Visit

• Document No.

NEW SECTION

• TechWeb ID

• Machine serial number

• Machine model are you visiting

• Location

• Conducted on

  Date

• What is the reason for the visit?

• Who requested the visit?

  JCB Service / TSM

  Dealer

  Customer

• Who else is attending?

• Prepared by

• Is JCB TSM aware of the visit?

  Yes

  No

• Is external / OEM support required?

  Yes

  No

• Confirm details of support required:

• Safety footwear

  Required

  Not Required

• Hi-Vis jacket

  Required

  Not Required

• Safety glasses

  Required

  Not Required

• Hard hat

  Required

  Not Required

• Ear protection

  Required

  Not Required

• Gloves

  Required

  Not Required

• Face mask

  Required

  Not Required

• Hand sanitiser

  Required

  Not Required

Administrative

• Have you reported to your nominated site contact?

  Yes

  No

• What actions have you taken to reduce the risk to an acceptable level?

• Have you been made aware of local safety rules and PPE requirements?

  Yes

  No

• Will you be accompanied at all times whilst on site?

  Yes

  No

• Have you been made aware of, and commenced lone working procedures?

  Yes

  No

  N/A

• What actions have you taken to reduce the risk to an acceptable level?

• Is the machine in a safe condition and location?

  Yes

  No

  N/A

• What actions have you taken to reduce the risk to an acceptable level?

• Are you satisfied you can undertake your role safely?

  Yes

  No

• What actions have you taken to reduce the risk to an acceptable level?

Other Comments

• Details of work completed:

• Have any parts been replaced?

  Yes

  No

• List of parts replaced

• Do you have any additional comments about this site visit:

• Is the Techweb call updated?

  Yes

  No

• Is JCB TSM updated with outcome of visit

  Yes

  No

• Summary of final remedy and/or root cause

• Is there existing Service information relating to the issue?

  Yes

  No

• Please confirm publication type:

  TI / Bulletin

  Service Manual

  Service Pro

  Operator Manual

• Will a new publication be required?

  Required

  Not Required

• Please confirm publication type:

  Select TI / Bulletin Service Manual Service Pro Operator Manual

  • TI / Bulletin
  • Service Manual
  • Service Pro
  • Operator Manual

• Will a publication update be required?

  Required

  Not Required

• Please confirm document type:

  Select TI / Bulletin Service Manual Service Pro Operator Manual

  • TI / Bulletin
  • Service Manual
  • Service Pro
  • Operator Manual

• Is this a known issue for the product range?

  Yes

  No

• Completed by:

  Sign