Information
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
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Site Address
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Select date
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Deals effectively with customers and other BBC staff requests.
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Manage the provision of FFFE effectively.
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Provide monthly reports to BBC on orders, storage items held, requests and costs.
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Provide advice on the purchase and hire of FFFE to BBC staff and other users.
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Ordering of FFFE approved by relevant work order from BBC.
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Manage the storage of FFFE effectively.
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Ensure that FFFE items are not available from existing stock.
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Supply FFFE on demand in accordance with delivery times agreed with BBC staff and users.
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Manage the installation of FFFE effectively.
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Source FFFE from the appropriate BBC Key Supplier through a process agreed with the BBC.
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Replacement or repair conducted with minimal disruption to the BBC.
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Provide labour and materials for a 'first-line' on site repair.
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Timely and safe disposal of redundant FFFE as identified and agreed with BBC Staff.
Churn Management
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Ensure the drawing and property management data is kept up to date.
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Monitor and report on volume and costs of Churn as scheduled or on request.
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Co-ordinate with BBC technology services suppliers to clarify IT systems scope for installs/amendments.
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Produce a fully compliant space plan to the requirements of the BBC users.
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Consult with IT and M&E co-ordinators, Landlords and building control as appropriate.
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Proactively manage space for most effective and efficient use.
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Liaise with end users, occupants, internal departments and stakeholders to maximise efficiency of available space.
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Consult with BBC representative to identify user requirements within 2 days of initial request.
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Produce and sign off churn programme in conjunction with BBC, with costs for all elements for BBC approval.
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Churn activities completed within 10 business days of initial request.
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Issue movers pack to users.
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Provide churn receptacles (boxes, crates etc.) in accordance with agreed plan of works.
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Manage and coordinate furniture, IT systems, power points, paint schemes in accordance with plan of works.
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Re-test desk wiring systems and portable electrical equipment in line with BS and Electrical Guidance Notes.
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Provide local manager with all test records.
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Update property Health & Safety file, RA and induction information within 5 business days of completion.
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Provide up to date telephone lists to switchboard and all relevant parties within 1 business day of completion.
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File final space plan and accompanying documentation to Drawing Office within 5 business days.
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On completion issue a churn satisfaction survey and report back to BBC within 5 business days.
Building Fabric Services
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Inspection and testing of building fabric and implementation of maintenance as required.
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Fabric is safe, functional and compliant and built environment is comfortable for users.
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Statutory testing and Risk Assessment records are available for inspection.
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Occupants are able to function effectively within the property and promote a positive BBC impression.
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Maintenance and repair is conducted with minimal disruption to the BBC's normal operations.
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Utilise equivalent or better quality materials and parts as original element or fitting.
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Walls, partitions, wall coverings, tiling and panelling are in an acceptable condition.
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Windows, window frames and glazing, blinds and curtains are in an acceptable condition.
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Roofs, guttering and downpipes are in an acceptable condition.
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Sound proofing, where applicable, is in an acceptable condition.
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Floor, floor coverings and edging is in an acceptable condition.
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Fixed mirrors are in an acceptable condition.
Asbestos Management
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Compliant with Law and the BBC Asbestos Management Plan.
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Access to written and recorded action plans for asbestos locations within the property.
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Current asbestos surveys and registers are accessible, accurate and held on site.
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Vet and appoint certified, licensed asbestos testing and removal specialist contractors as required.
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Monitor and report on performance of appointed asbestos removal contractors or asbestos consultants.
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Provide full RA and CDM plans as required for all asbestos removal works.
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Provide all necessary notifications and interfaces with the HSE.
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Incident response and communication in-line with BBC Safety Asbestos Management Plan.
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Provide asbestos surveys/reports prior to construction, churn, cable infrastructure works, as requested and within 10 business days of initial request.
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Provide asbestos familiarisation training to all SP staff and sub-contractors as required.
Building Engineering Services
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Effective relationships with all BBC stakeholders, BBC Key Suppliers and BBC Parties.
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Co-ordinated approach to engineering services between SP duty managers and relevant BBC Ops Manager.
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Maintain a safe, compliant and operational environment at all times.
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Asset register is maintained and up to date.
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Effective delivery of statutory, planned and reactive maintenance to fixed and portable assets.
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Engineering services meet recognised industry standards and best practice and manufacturers recommendations.
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All materials, parts and components are of good quality and meet system specifications.
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Effective access control to engineering plant and equipment rooms (Permit to Work).
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Suitable provision of critical spares and consumable items for plant held on site.
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Inspect and report on cleanliness of all ventilation systems (intakes, ductworks, AHU, extract/circulation ducts, extract louvres) in BBC accommodation.
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Maintain records of ductwork cleaning in accordance with TR19 (B&ES).
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Inspect, test and maintain gas fire suppression systems (in accordance with Regulatory Reform Order 2006) and manufacturers recommendations.
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Conduct routine and initial PAT testing for all appliances in accordance with the BBC's Electrical Guidance Note 9.
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Provide PAT testing records as requested.
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Routine inspection of all 'back-up' support equipment for Broadcast Critical operations.
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Inspect, test and maintain all fixed and portable fire fighting equipment in accordance with BS.
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Inspect, test and maintain all fire engineering equipment (dry/wet risers, hydrants, sprinklers, reels, fire shutters, evacuation chairs and dampers).
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Effective response to all breakdowns, failures and H&S risks to return plant to operational state.
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Optimise Building Engineering Services (BES) systems (temperature set-point control and operational hours) to reduce energy and water consumption.
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Develop and maintain an up to date asset register for the building.
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All relevant pollution permits are in place.
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Appropriate permits, approvals and licenses for all boiler and power installations combustion equipment and systems.
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Provide, maintain and monitor use of a water cooling service where drinking water taps are not available.
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Provide associated consumable where portable water cooling services are in place.
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All flag poles are properly maintained and regularly tested, regardless if flags are flown.
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All flags are kept in good working order and spare Union Flags are onsite where applicable.
Lift & Lifting Equipment
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All items (lifts, hoists, escalators, stairlifts, cradles, runway beams, support grids, access gantries, runway trolleys, chain blocks, eye bolts, ladder supports and mans-safe systems) are inspected and tested for compliance, in accordance with BS 5588 and Part 5 and 8 and BBC Fire Safety Guidance Notes.
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All equipment is part of a PPM programme whilst minimising disruption to BBC.
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Reactive Maintenance measure restore equipment to the required standard.
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Undertake all thorough examinations and inspections as per scope of standards.
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Assessment of Competence of lift engineering works personnel.
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Monitor and review in line with Safety Assessment Federation and LOLER (Reg 10).
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Review of RAMS as required.
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Provision of asset report (including forecast of expenditure) to meet the Capital Plan.
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Provide monitoring and breakdown reports and manage lift log records for each lift installation.
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Provide rescue and release arrangements using competent persons in line with H&SW Regs (Reg 5).
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Undertake investigations and report on all incidents and accidents (including entrapments).
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Develop and implement permit systems
Fire Safety
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Liaise with local fire authorities and BBC to minimise risk.
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Undertake and review FRA in accordance with current legislation.
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Implement and keep up-to-date emergency evacuation procedures as set out in FRA.
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Manage and maintain building Fire Safety Manuals in line with FRA.
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Provide local instruction, including induction to building users on Fire Safety.
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Coordinate and manage training of BBC nominated Fire Wardens.
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Coordinate and manage emergency evacuation equipment training and procedures.
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Inspect and test PPM and reactive maintenance of fire separation compartments (fire doors, shutters, dampers, partitions, fire stopping, gas tight compartments) in accordance with statutory requirements.
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Manage, develop, practice and keep up-to-date fire drill procedures and records.
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Maintain records of fire alarm events, reporting on incidents and evacuations.
Signage
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All signage is compliant with law and BBC Guidelines.
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Ensure BBC approval of all signage before installation.
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Maintain all signage to ensure fit for purpose.
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Install, manage and remove temporary signage or signage that has become obsolete.
Security
Cleaning
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Cleaning inspections are conducted (and evidenced) within agreed plans with the BBC.
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Cleaning is conducted in a Scheduled and reactive manner to maintain a safe environment.
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All cleaning supplies (consumables) are Mae available to cleaning operatives for cleaning activities.
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PAT Testing
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Petty Cash
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Petty Cash Disclaimer
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Petty Cash Audit Form
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Cleaning Register
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Cleanliness of Staff Areas
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Water Test
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Site Access Details (Entry codes, log-on etc)
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Key Safe Codes
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Car Park
Pest Control
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Running Logs (Petrol Powered Equipment)
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DSE Assessments
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Site Equipment - Visual Check (serviceability)
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PAT Testing
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Petty Cash
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Petty Cash Disclaimer
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Petty Cash Audit Form
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Cleaning Register
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Cleanliness of Staff Areas
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Water Test
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Site Access Details (Entry codes, log-on etc)
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Key Safe Codes
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Car Park
Waste Management
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Running Logs (Petrol Powered Equipment)
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DSE Assessments
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Site Equipment - Visual Check (serviceability)
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PAT Testing
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Petty Cash
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Petty Cash Disclaimer
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Petty Cash Audit Form
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Cleaning Register
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Cleanliness of Staff Areas
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Water Test
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Site Access Details (Entry codes, log-on etc)
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Key Safe Codes
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Car Park
