• Address of Fault or Facility Name

  • Summary of fault

  • Name of CRC officer taking call

  • This report details actions taken as part of the Out Of Hours service operated by BFM staff

1. Contact Details

  • Time and date of receiving call out

  • Callers Contact Name and Number (i.e. Black & White Taxi Operators name xxxxx Tel. No. __________)

  • Contact Name and Number of any person at the site (e.g. caretaker) if supplied

2. Work Type

  • Work Type (Electrical, Building, Mechanical)

3. Location of Callout

  • Location details - including exact location on site e.g. "2nd FLOOR MEN'S TOILET CUBICLE"

  • Provide FAR number if this is a building facility (Fill this in when back in the office)

  • If taking ipad to site, use the LOCATE button to log the precise location of the defect

4. Details of fault / issue & Action Taken

  • Provide summary of fault here ...

  • Take photo of fault if possible

  • Provide summary of action taken here .........

  • Take photo of defect if it will show works undertaken at end of the job (either as a completed and repaired job, or as the site is left safe for follow up work req.)

5. Follow up works

  • Is there a need to follow this up ?

  • Provide a summary of works required

  • What priority should be assigned to the follow up work ?

  • Call out of hours operator and ask to log works with another team. PROVIDE DETAILS OF WHAT TEAM YOU SUGGEST

  • Provide time and date that call was logged with the operator

  • Callers Contact Name and Number (i.e. Black & White Taxi Operators name xxxxx Tel. No. __________)

6. Sign off by CRC officer

  • Time that call out was completed by attending officer

  • Any comments ? ...

  • Signature of attending officer

  • When complete, email this job to supervisor, go into the Audit section of the app. And 'Sync'

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.