You should check meat patties with a thermometer every hour and record the temp every 2 hours on the ___________________ Temperature Log.
What colored tongs are used in the grill station?
RED AND YELLOW
Approximately how long should the frozen (4.0 oz) meat patty be cooked on the flat grill before turning it?
What is the proper mixture of salt and pepper ratio to season a 4 ounce meat patty?
What is the maximum holding time for cooked bacon?
How often you clean and sanitize your work area?
AT LEAST EVERY 2 HOURS
Date and rotate everything using what rotation method?
FIRST IN - FIRST OUT
What is the maximum hold time for refrigerated tempered grill chicken product?
What are the four signs that a guest may need assistance?
GUEST FLASHES CAR LIGHTS; GUEST HONKS HORN; GUEST USES HAND SIGNS OR MOVEMENTS; GUEST STRIVES OR MOTIONS TO MAKE EYE CONTACT
What is the 60/60 rule?
DROP YOUR MONEY EVERY $60 OR EVERY 60 MINUTES, WHICHEVER COMES FIRST
When are orders considered "Critically Late"?
OVER 5 MINUTES
What does the "A" stand for in C.A.R.E.?
Skating, running or walking quickly displays a sense of what?
How often does a check back occur?
EVERY 10 MINUTES
How many attempts at suggestive selling are made per order?
What are the 5 steps to handling a guest complaint?
BELIEVE, LISTEN, APOLOGIZE, SOLVE, THANK THEM
What should the switchboard operator do after taking the order of a patio guest?
TELL THE GUEST THEIR ORDER #, THEIR TOTAL AND THAT A CARHOP WILL BE WITH THEM SHORTLY
The switchboard must be answered in how much time?
What does W.U.T.T.I. stand for?
USE THEIR NAME
TAKE CARE OF THEIR NEEDS
INVITE THEM BACK
If a guest is having trouble hearing or ordering, what should you do?
GO TO THE CAR OR SEND A MANAGER OR CARHOP OUT
What should you do to prepare yourself for questions while running the switchboard?
KNOW THE MENU
What should a crash kit contain?
MENU; HAND CALCULATOR; GUEST TICKETS; STATE AND LOCAL TAX CHARTS; PENCILS
When filtering or boiling out the fryers, you should always wear protective equipment. This includes
gloves, apron, and _____________.
What fried products are salted?
FRIES & TOTS
How many ounces of chili go on a medium chili cheese tot?
What is the approximate time it takes to temper chili?
24 - 36 HOURS
Three important words to use and remember in the filtering and rotation process are:
FILTER, REPLACE & DUMP
Shredded Cheese is used only for items that have what product on them?
How often should fryers vats should be skimmed?
EVERY 10 MINUTES
There are 7 "Fry Cooking Don'ts". Name 2 of the 7.
1. Don’t fill fry baskets more than 1/2 full.
2. Don’t leave frozen products out at room
3. Don’t fill fry baskets over fryer.
4. Don’t leave fry baskets in liquid
5. Don’t re-cook or pre-cook any fried
product, NO blanching.
6. Don’t heat non-fried items, including
Chili, in fry basket.
7. Don’t pre-fill baskets.
The only time it is acceptable to add old product to new product is ________________.
How many pickles are placed on a Jr. Burger?
What temperature are all products in the Dresser Station must be maintained at?
34*F - 40*F OR LESS
What is SONIC's 20/20 rule?
WASH HANDS EVERY 20 MINUTES FOR AT LEAST 20 SECONDS
How often should squeeze bottles be changed out and cleaned?
How many ounces of mustard go in a junior deluxe cheeseburger?
How many ounces of lettuce go on a Junior Chicken Strip Sandwich?
How many strips of bacon go on a Bacon, Egg & Cheese toaster?
3 FULL STRIPS OR 6 HALF STRIPS
What is a UDM?
ULTIMATE DRINK MACHINE
What is SONIC's signature drink?
How long can brewed tea be kept a room temperature?
How many ounces of flavored syrup go in a large Praline Pecan Iced Coffee?
What is overrun?
THE AMOUNT OF AIR ADDED TO ICE CREAM
What is the ideal overrun of SONIC real ice cream from the ice cream machine?
How often should the collar and the spindle be cleaned and sanitized?
AFTER EVERY USE
How many ounces of rainbow candy go in a 32 oz slush?