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MAIN03 - Management Quality Audit_v2

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1.0: Key Company Documentation

  • 1.1: Are Key Policy Statements on display (H&S, Quality, Environment) for Ascot & Mainstay? Use notes section to detail dates

  • 1.2: Are cleaning Schedules are available for review. (A)

  • 1.3: Is the team Accident Reporting Process is on display

  • 1.4: Is the employee handbook is accessible to colleagues? (M)

  • 1.5: Is the Health & Safety at Work Act poster is completed and available to view?

  • 1.6: Are the Security Assignment Instructions available and include any recent updates? Use notes section to confirm the date of last update.

  • 1.7: Logbook contents pages are up to date with the latest version?

  • 1.8: Operations manual is in place and includes any recent updates? Use notes section to confirm the date of last update.

  • 1.9: Is insurance documentation displayed for Ascot and Mainstay in date? Use notes section to detail expiry date of policy.

2.0: Equipment

  • 2.1: Is the cleaning equipment asset register up to date? Use the notes section to confirm any items added or removed since the last check and the date the check was last completed. (M)

  • 2.2: Is the work equipment portable appliance testing up to date? Use notes section to confirm dates of equipment checked.

  • 2.3: Is the ladder inspection register up to date and tags in place on all ladders? (A)

  • 2.4: All team members have full uniform, PPE for their tasks and name badges where required?

  • 2.5: Is the lone worker process are understood by members of the team? Use notes section to confirm who this was checked with.

  • 2.6: All Property work equipment free of faults and working as it should? (e.g. PC, printers, phones)

  • 2.7: Winter preparedness equipment is in place and accessible to the team?

3.0: Planned Activities

  • 3.1: Is the PPM planner up to date and works for the month scheduled in? Use notes section to detail any PPM which has been identified as needing supporting is resolving in month.

  • 3.2: Is all planned documentation expected from site submitted to the portal and entered in to site files where required?

  • 3.3: Is the PPM asset register up to date with all new assets and activities added to the planner? Use notes section to confirm any actions taken to add items identified.

  • 3.4: Is the F-Gas Register up to date with any planned or maintenance activities recorded alongside any gas movements recorded on the movement log? Use notes to detail last F-Gas review date. (A)

4.0: Key Documentation Dip Check - Review documents since last review for completion quality, entering dates of documents checked into notes section of each question.

  • 4.1: Completion quality of Key sign in/out documentation checked?

  • 4.2: Completion quality of the Key register documentation checked?

  • 4.3: Completion quality of the delivery log documentation checked?

  • 4.4: Completion quality of the staff sign in/out log checked?

  • 4.5: Completion quality of the Daily occurrence book (DOB) checked? (M)

  • 4.6: Completion quality of the Opening check activity checked?

  • 4.7: Completion quality of the Closing check activity checked?

  • 4.8: Completion quality of the Building check activity checked?

  • 4.9: Operations Manual checked for updates to be included?

  • 4.10: Completion quality of the Radio check activity checked?

  • 4.11: Has a NIACS pass audit been completed

  • 4.12: Completion quality of the NIACS pass log checked?

  • 4.13: Confirm that the approved waste contractors matrix is up to date? Use notes section to detail any adhoc waste collections which have occurred in the past month and confirm that documentation has been uploaded.

  • 4.14: Completion quality of the lost property log checked?

5.0: Health and Safety Documentation

  • 5.1: Are all sub contractor inductions completed and signed? Use notes section to detail how many inductions completed this month.

  • 5.2: Are all work permits issued this month of good quality? Use notes section to detail how many issued.

  • 5.3: Are site activity risk Assessments & method Statements inside their annual review? Use notes section to detail any needing review in the next 3 months.

  • 5.4: Have the site teams signed off understanding of the risk assessment and method statements for the tasks they complete?

  • 5.5: Are the COSHH data sheets and assessments up to date with COSHH register in place?

  • 5.6: Have site team have signed off understanding of the COSHH risk assessments for the task they complete?

  • 5.7: Are all technical audit remedial items completed? Use notes section to detail DIR which will detail resolution progress.

  • 5.8: Are all Internal QHSE audit items completed? Use notes section to detail number outstanding and actions underway to resolve.

6.0: Training & Recognition

  • 6.1: Is the Training Matrix is up to date.

  • 6.2: Have Tool Box Talks have been briefed to all Mainstay and Ascot team members

  • 6.3: Has at least two stop shift task audits been completed in the last month?

  • 6.4: Has the Team Newsletter been circulated and displayed on team noticeboards? Use notes to confirm date of last newsletter

  • 6.5: Have Thank You recognition cards issued to the team in the past month

  • 6.6: Compliments and Complaints logged on the helpdesk and closed out satisfactorily?

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