MANAGEMENT SIGN OFF

Who are our Founders?

Who is our Facilities Director?

Who is our Finance Director?

Who is our Operations Director?

Who is our Operations Chef?

Who is our Creative Director?

Who is our Digital Marketing Manager?

Who is our FOH Training and Development Manager?

Can you explain the Customer Journey in detail?

Can you explain our Complaint procedure?

Can you explain all 7 Thought and Theories?

What are the 5 House Rules?

Do you know your log in and password for the till?

Do you know how to sign on to the till?

Do you know how to pull sales reports?

Do you know how to pull a server read?

Do you know how to do a reversal?

Do you know how to input a deposit?

Do you know how to redeem a deposit?

Do you know how to refund a deposit?

Do you know how to 86 an item from the till?

Can you explain the difference between a void and promo?

Do you know the correct procedure when dealing with promo's?

Do you know how to perform EOD?

Do you know how to reboot the dispense printers?

Do you know what to look for should the printers go offline?

Do you know what is the purpose of Polaris POS is?

Do you know the telephone number for Polaris Helpdesk?

Do you know how to sign in the Polaris POS Manager?

Do you know how to find all daily reports?

Demonstrate how to find the Weekly Till Reports

Demonstrate how to find the Server Reports

Where do you find Gross and Net sales on the BS?

Do you know what Net sales are?

Where do you find the Voids/Refunds on the report?

Do you know where to find the Promo reports?

Do you know how to complete a stock take?

Do you know how to find previous stock results?

Do you know what GP means?

Do you know what actual and theoretical refers to?

Do you know the tolerance for both food and liquor Gp's?

Do you know how to accept deliveries on Polaris POS?

Do you know how to view all good received?

Do you know how to view all product/PLU sales?

Do you know how to set up new staff with till cards and codes?

Do you know how to update the tills?

Do you know how to navigate the dashboard?

Where do you find Performance vs Budget & Forecast?

Explain the running wage cost by revenue stream?

What is a sales mix?

Where do you find sales vs forecast/budget?

What is the purpose of the Daily input tab?

Do you know how to open and close a day?

Do you know how to input weekly deliveries?

Do you know how to input daily information?

Do you know how to input petty cash?

What is the purpose of the Weekly input tab?

Do you know where to input closing values for food and liquor?

Do you know how to input gratuities?

What is the purpose of the Forecasting tab?

Do you know how to set a forecast?

Do you know the difference between budget and forecast?

Do you know where to find our current budget wage percentage?

Do you know how to work out our weekly and daily splits?

Do you know where to find your basic daily/weekly wage cost?

Do you know where to find your basic daily/weekly wage percentage?

Do you know where to find your daily/weekly wage cost including managers?

Do you know where to find your daily/weekly wage percentages including managers?

Do you know where to find you average daily sales split for the previous 12 months?

What is the purpose of the Payroll input tab?

Do you know how to add new members of staff to Polaris?

Do you know how to upload a document to a staff profile?

Do you know how to input a rota?

Do you know where to find the cost of the rota?

Do you know the importance of forecasting accurately?

Do you know how to input sickness and absences?

Do you know how to transfer members of staff?

Do you know how to multi-employ members of staff?

Do you know how to make a member of staff a leaver?

Do you know how to input holidays?

Do you know how to view all holiday requests?

Do you know how to accept/decline holiday requests?

Do you know the importance of keeping up to date with all holiday requests?

Can you explain the business intelligence tab?

Do you know how to view and export a rota?

Do you know where to find the weekly discount report?

Do you know how to generate a report?

Do you know how to navigate the floor plan?

Do you know how to take a booking?

Do you know how to add a guest to the waiting list?

Do you know the importance of keeping the Open Table up to date?

Do you know the importance of pacing?

Do you know how to search a guest or booking?

Do you know how to navigate the Reporting tools?

Do you know how to modify the floor plan and table turns?

Do you know how to set up a new member of staff with a CPL account?

Do you know how to view all descendants stats?

Do you know how to reset a course?

Do you know how to export certificates?

Do you know who to contact at CPL should anything go wrong?

Do you know how to process a GC through the till?

Do you know how to check the outstanding balance on a GC?

Do you know the name of the website we use for the purchase of GC's?

Do you know how to navigate the website?

Do you know how to check all current and processed orders?

Do you know how to mark a purchase as shipped?

Do you know the importance of marking a GC as shipped?<br>

Do you know how to place a PSG order?

Do you know how to set par levels for disposable orders?

Do you know how to locate invoices for all deliveries received?

Do you know how to save invoices in to our accounts folder?

Do you know how to navigate the Trail app website?

Do you know how to add and remove tasks?

Do you know how to log on to the compliance centre?

Do you know how to view the units most recent shield audit?

Do you know how to action any points raised in the shield audit?

Do you know how to add a case to the shield helpline?

Do you know what type of incidents we need to log on the compliance helpline?

Do you know how to close a case on the helpline?

Do you know where to find health and safety documents and risk assessments?

Do you know what maintenance platform we use?

Do you know how to log on?

Do you know how to raise a job/quote?

Do you know how to create an Odd job list?

Do you know how to sign in a contractor?

Do you know how to close off a completed job?

Do you know what P&L stand for?

Do you know where to locate the weekly P&L?

Do you know how to format the P&L sheet?

Do you know where we need to enter the weekly sales?

Do you know where to enter the weekly wages?

Do you know where to find the weekly wages?

Do you understand the labour percentage?

Do you know what 'cost of sale' means?

Do you understand what needs to be accrued and accounted for each week through our variable costs?

Do you know where and how to input the weekly discounts?

Do you know where to find our weekly discounts?

Do you know what NFNL stands for?

Do you know where to input all NFNL?

Do you know where to input all petty cash?

Do you know where to input the stock results?

Do you know what EBITDA means?

Do you know where to find your EBITDA for the week and how it converts to £'s?

Do you understand where the budget figures pull from?

Do you know how to trouble shoot any variences between actual figures and budget?

Are you confident in presenting figures to the board?