Network Office Checklist

• Document No.

• Office Name

• Conducted on

  Date

• Prepared by

• Manager
  Address

Visual Check

• 1.1 Exterior of building to be clean and free of graffiti and free of Safety Hazard

  Yes

  No

  N/A

• 1.2 Carpet to be clean and in good condition

  Yes

  No

  N/A

• 1.3 All in store lighting to be clean and in proper working order

  Yes

  No

  N/A

• 1.5 Back of house - clean and tidy

  Yes

  No

  N/A

• 1.6 Post office box completion signage in place and any other relevant signage

  Yes

  No

  N/A

• 1.4 Check dump bins - Thumb drives/$2.00 Sims

  Yes

  No

  N/A

• Ticketing, Catalogue Support & Merchandising<br>

  Yes

  No

  N/A

Operational Checks

• 2.1 Retail Rewards

  Yes

  No

  N/A

• 2.2 Retail CX Results/NPS

  Yes

  No

  N/A

• 2.3 MyPost

  Yes

  No

  N/A

• 2.4 Review Financials / Dash

  Yes

  No

  N/A

• 2.5 Centricity & DDA Compliance

  Yes

  No

  N/A

• 2.6 Current sales focus - results & actions<br>

  Yes

  No

  N/A

Staffing

• 3.1 Attendance Rate & Drivers

  Yes

  No

  N/A

• 3.2 Casual Usage & Management

  Yes

  No

  N/A

• 3.3 M4L Implementation

  Yes

  No

  N/A

• 3.4 Managing Customer Aggression Training

  Yes

  No

  N/A

• 3.5 Developement plans & succession training<br>

  Yes

  No

  N/A

Safety

• 4.1 Maual Handling equipment and powerzone

  Yes

  No

  N/A

• 4.2 Discuss Safety Advocate role with current occupant

  Yes

  No

  N/A

• 4.3 Safety Check / PSI's / equipment check

  Yes

  No

  N/A

General Comments