Information

  • Conducted on

  • Prepared by

  • Name of colleague

Leadership

  • You can describe how your daily planning contributes to the improvement of the store and your departments performance. you have, use and can describe the benefits of your diary.

  • You can describe what Skills are you working on and can your team articulate this?

  • CRITICAL - Any member of your team can articulate the way the store & department is performing on Sales & standards and what your plan is to improve this. Two members of staff will be spoken to.

Standards

  • Your department is always clean and free from dirty shelves and damaged stripping. There is an open and close down plan and the store floor is cleaned daily.

  • There are no missing or incorrect SEL's on the department. Spot check 3 Random MOD's. One error is non-compliance.

  • All promotion ends and trade driving locations are full and have the correct POS in place.

  • All your team are wearing the correct uniform and are presentable to the highest standards. All Departments will be reviewed.

  • CRITICAL - The store PACE & H&S and the records are an accurate reflection of the standards in the store and are 100% signed off with all next steps having an owner and a timescale.

People

  • You have a daily Huddle with your team outlining what your plan is for the day and what is expected from the team.

  • Your department has the correct manning and any overtime or holidays are covers without fail. You request your overtime based on your staffing.

  • CRITICAL - You have completed 1 staff Performance Review this week.

  • CRITICAL - You have NO out of process SYA issues and you can describe the top 3 (worst) attendance colleagues for your department.

Training & Development

  • You have a succession plan and your plan shows future growth of your team. You require one options candidate or team leader back fill per dept.

  • You have a 4 week development plan for your team or department. Your team can articulate this plan and the part they play. Focus on the WHY not the WHAT.

  • CRITICAL - Your legal and department training for all your team is completely up to date and signed off.

Key Operational Accountabilities -ALL CRITICALL

  • The store is achieving its sales targets and you have an active trade plan for your areas. You can articulate the gap between actual and target sales and how you'll bridge this gap.

  • You have completed a minimum of 5 searches last week.

  • Have you delivered your waste accountability for last week and you have reviewed the rotation/price verification scanning report.

  • You have no next steps outstanding from a previous review.

AOB

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.