Jackiana Safety and Security

• JIB #

• Location
  Address

• Conducted on

  Date

• Prepared by

• PIC

Walk the Path/Drive Thru Visit

• Were you greeted at the Speakerbox within 5 seconds with a warm, friendly greet?

  Yes

  No

  N/A

• Were you suggestive sold/upsold?

  Yes

  No

  N/A

• Were you asked "Do I have your order correct on the screen?"

  Yes

  No

  N/A

• Was you order confirmed at the window when accepting payment?

  Yes

  No

  N/A

• Were you given a receipt without asking?

  Yes

  No

  N/A

• Were you offered condiments and given an appropriate amount?

  Yes

  No

  N/A

• Was your order delivered in less than 5 minutes?

  Yes

  No

  N/A

• Was your order confirmed as it was handed to you?

  Yes

  No

  N/A

• Were you thanked and invited to return?

  Yes

  No

  N/A

• Guest Service Team Member

• Parking Lot: Is the lot clean with no trash, striping looks good, handicap lanes look good, no dark spots on concrete, etc.

  Yes

  No

  N/A

• Dumpster: Is dumpster area clean and well maintained, lids closed, gates closed, etc.

  Yes

  No

  N/A

• Landscaping: Is the landscaping free from debris, well maintained, etc.

  Yes

  No

  N/A

• Exterior of Building: Is exterior of building clean, proper POP placement, windows clean, etc.

  Yes

  No

  N/A

• Drive Thru Lane: Is area clean and well maintained, Menu Boards clean, no missing numbers, proper POP placement, OCS working, Bubble and Pick up windows clean, no dark spots on concrete, etc.

  Yes

  No

  N/A

• Dining Room: chairs and tables clean and well maintained, floors clean and not slippery

  Yes

  No

  N/A

• Front Counter: clean and not cluttered, menu boards look neat, no missing numbers, etc.

  Yes

  No

  N/A

• Restrooms: clean, plumbing working, no foul smells, etc.

  Yes

  No

  N/A

• Back of House: General cleaning standards are followed on all kitchen equipment including toasters, fryers, hoods/vents, coolers, dry storage area, etc. Mop sink and prep/dish areas are clean and neat.

  Yes

  No

  N/A

• Shoes: All employees have on slip-resistant shoes

  Yes

  No

  N/A

• Shoes: Restaurant stocked with shoe guards in multiple sizes

  Yes

  No

  N/A

• Office: Clean and neat, only being used for manager functions

  Yes

  No

  N/A

• Training Room: Clean and neat, not begin used for storage

  Yes

  No

  N/A

Cash Handling

• Cash is secured and not left unattended. (Complete this procedure right at the beginning of the audit and observe procedure throughout the visit.)

  Yes

  No

  N/A

• Safe is closed and locked when not in use. (Try to open the safe door to ensure it is closed and locked when not in direct use.)

  Yes

  No

  N/A

• The safe is free from personal belongings. Only cash tills and the stand bank are kept in the bottom safe.

  Yes

  No

  N/A

• All deposits and deposit funds are kept in the inner safe (safe 2)

  Yes

  No

  N/A

• The restaurant has $1,000 in funds including the registers at $100 each (count and safe and tills).

  Yes

  No

  N/A

• The Weekly Safe Funds and Deposits Worksheet is properly completed and drops are included.

  Yes

  No

  N/A

• Daily Cashier Envelope is in use and being properly filled out (Check back 3 days).

  Yes

  No

  N/A

• Only Team Members assigned to drawers are using them (Check to make sure name on receipt is who is working drawer).

  Yes

  No

  N/A

• Cash drawer is closed after each transaction.

  Yes

  No

  N/A

• There is no more than $200 in each register.

  Yes

  No

  N/A

• Money is not "mixed" with denominations of bills and coins in slots.

  Yes

  No

  N/A

• Drop boxes are in use, no bills larger than $10 in register.

  Yes

  No

  N/A

• Drop boxes are locked and the PIC has the keys.

  Yes

  No

  N/A

• All coupons are kept inside the register. There are no coupons sitting out.

  Yes

  No

  N/A

• Only the PIC has the keys to the safe (if applicable).

  Yes

  No

  N/A

Safety and Security

• Back door is closed and locked (Only used for deliveries and daytime trash removal. Only PIC is allowed to open).

  Yes

  No

  N/A

• Key is not in back door alarm.

  Yes

  No

  N/A

• Alarm is functional and goes off when the door is opened.

  Yes

  No

  N/A

• Drive thru automatic window is operational, does not stick and locks automatically.

  Yes

  No

  N/A

• Drive thru window in the bubble is locked, lock and window are both functional.

  Yes

  No

  N/A

• Cameras are aimed at common areas and are all working properly.

  Yes

  No

  N/A

• The back door monitor is plugged in and working properly.

  Yes

  No

  N/A

• Heat resistant gloves, face shield and apron are readily available and being work when oil is changed.

  Yes

  No

  N/A

• Employees can show you where the "panic buttons" are.

  Yes

  No

  N/A

• Slip-resistant rugs are at the entrances and the drink station.

  Yes

  No

  N/A

• "Wet floor" signs are readily available and in use if needed.

  Yes

  No

  N/A

• Dining room and kitchen floors are not slippery or greasy (If answer is yes, take IMMEDIATE action to fix the issue).

  Yes

  No

  N/A

• DM Follow Up: Open last Safety and Security Audit and follow up on any action items from the last visit. List action items and what progress has been made since last visit and what still needs to be addressed.

• RM Signature: My DM discussed my Safety and Security Audit with me and together we have made a plan to improve safety and security in my restaurant. I will implement all systems that we discussed to ensure my Team and my Guests are always safe.

  Sign