Title Page
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Site conducted
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Person conducting inspection
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Location
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Conducted on
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Site Name
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Dispatched to site by:
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Weather
Site conditions
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Inititial Conditions at site arrival
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Are there any fault codes currently? Either on monitoring or locally?
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fault code
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Is the system operating?
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explain
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Have any incidents occured recently that may have caused the fault that you are aware of? (i.e. storms, outages, accidents, etc.)
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Is there any damage on site?
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Where is the issue?
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Describe troubleshooting performed
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Was the issue corrected through troubleshooting?
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Was tech support called?
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Who was contacted?
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What steps were taken by tech support?
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What is the case number?
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Was the issue resolved?
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Describe next steps
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Will there be an RMA?
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Why was tech support not contacted?
Summary
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How many man-hours of work done on site for this visit?
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Was owner or owners rep contacted with results?
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Is this visit billable?
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General Notes
