Information
-
Audit Title
-
Client / Site
-
Conducted on
-
Prepared by
-
Location
-
Personnel
What is your first impression as you enter this area of the club?
-
Is the layout, initial presentation and feel both welcoming and representative of our brand?
Is this area Convenient for the member? Are the time critical things fully functional?
-
All pools are open. Water is clean, at correct temperature (Main pool 29° C or 30° C if linked to a kids pool. Kids pool 31° C. Outdoor main pool 27.5° C),chlorine & PH level being monitored and correct.
-
Adequate number of towel hooks available
-
Swimming management – Lane rope positioning and lane signage/organisation. Swim aids are easily accessible (kick board and buoy at the end of the lanes).
-
All water fountains are working with no standing water in the drain
Is the pool area/s safe and in a good state of repair?
-
Lighting including lights inside the pools
-
Inside the pool, poolside floors, stairs and pool transfer channels - floors are not greasy or slippery<br>underfoot both when wet of dry. Grates around pools must be aligned, level and none missing.
-
Walls, ceilings, doors, windows, glass and mirrors
-
Kids pool jets and features are all in good state of repair and working with appropriate pressure/power
-
Temperature & Ventilation - the area is the correct temperature and humidity is maintained at a<br>comfortable level to accommodate the type of environment (as a guide air temp should be 1° C<br>higher than the pool temperature)
-
Poolside shower and shower areas
-
Pool bottom can be clearly seen and is not affected by glare or pool lighting.
-
If any cleaning or maintenance is taking place in this area then the appropriate 'A' frame sign is<br>being used to warn members of a wet/slippery floor, a trip hazard, hazardous substances or cleaning<br>in progress. Is the right equipment being used and no equipment or materials are left unattended?
Is this area clean and tidy?
-
Inside the pool, poolside floors, stairs and pool transfer channels
-
Walls, windows, mirrors and glass
-
Ceilings, lights fittings, vents and high level signage.
-
Lifeguard store / pool testing area is clean, tidy and well presented
-
Poolside shower and shower areas
How are we communicating to the members in this area?
-
Branding & permanent signage – All logo’s, graphics and branded features are upto date and new brand logo is presented
-
Non essential stickers, banners, signage and posters – are limited and if used are in line with our<br>‘Club Communication Guidelines’.
-
Notice boards – Notice boards are kept to a minimum and the content is branded and meets our<br>‘Club Communication Guidelines’.
-
Background music – Volume and content is appropriate in this area.
Sign Off
-
Auditor's signature