Information

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

What is your first impression as you enter this area of the club?

  • Is the layout, initial presentation and feel both welcoming and representative of our brand?

Is this area Convenient for the member? Are the time critical things fully functional?

  • All pools are open. Water is clean, at correct temperature (Main pool 29° C or 30° C if linked to a kids pool. Kids pool 31° C. Outdoor main pool 27.5° C),chlorine & PH level being monitored and correct.

  • Adequate number of towel hooks available

  • Swimming management – Lane rope positioning and lane signage/organisation. Swim aids are easily accessible (kick board and buoy at the end of the lanes).

  • All water fountains are working with no standing water in the drain

Is the pool area/s safe and in a good state of repair?

  • Lighting including lights inside the pools

  • Inside the pool, poolside floors, stairs and pool transfer channels - floors are not greasy or slippery<br>underfoot both when wet of dry. Grates around pools must be aligned, level and none missing.

  • Walls, ceilings, doors, windows, glass and mirrors

  • Kids pool jets and features are all in good state of repair and working with appropriate pressure/power

  • Temperature & Ventilation - the area is the correct temperature and humidity is maintained at a<br>comfortable level to accommodate the type of environment (as a guide air temp should be 1° C<br>higher than the pool temperature)

  • Poolside shower and shower areas

  • Pool bottom can be clearly seen and is not affected by glare or pool lighting.

  • If any cleaning or maintenance is taking place in this area then the appropriate 'A' frame sign is<br>being used to warn members of a wet/slippery floor, a trip hazard, hazardous substances or cleaning<br>in progress. Is the right equipment being used and no equipment or materials are left unattended?

Is this area clean and tidy?

  • Inside the pool, poolside floors, stairs and pool transfer channels

  • Walls, windows, mirrors and glass

  • Ceilings, lights fittings, vents and high level signage.

  • Lifeguard store / pool testing area is clean, tidy and well presented

  • Poolside shower and shower areas

How are we communicating to the members in this area?

  • Branding & permanent signage – All logo’s, graphics and branded features are upto date and new brand logo is presented

  • Non essential stickers, banners, signage and posters – are limited and if used are in line with our<br>‘Club Communication Guidelines’.

  • Notice boards – Notice boards are kept to a minimum and the content is branded and meets our<br>‘Club Communication Guidelines’.

  • Background music – Volume and content is appropriate in this area.

Sign Off

  • Auditor's signature

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